How To Change Email Order Notification To Customer From Name

Multi-Vendor Questions
1

Hello,

In the email notification to customer on orders, the "from" field shows the vendor's name, but using the marketplace email address (because I selected this option in the settings).

I would like it to instead show the name of our marketplace. How to do this?

Thanks,

Grace

2

This is a bug. We corrected it with one of our customers. Please contact CS-Cart team or make a post in the bug tracker

3

This is a bug. We corrected it with one of our customers. Please contact CS-Cart team or make a post in the bug tracker

Thanks, have done this, and also managed to change this directly in the php file as well.

4

Thanks, have done this, and also managed to change this directly in the php file as well.

Please share the solution here. Hope it will be helpful for someone

5

I think this is what I might have done:

open the app/schemas/notifications/events.php file

I changed:

'company_id' => DataValue::create('order_info.company_id')
to
'company_id' => 0

and also

'from' => 'default_company_orders_department'
so it now looks like this:
$order_event = [
'id' => 'order.status_changed',
'group' => 'orders',
'name' => [
'template' => 'event.order.status_changed.name',
'params' => [
'[status]' => '',
],
],
'data_provider' => [OrderDataProvider::class, 'factory'],
'receivers' => [
UserTypes::CUSTOMER => [
MailTransport::getId() => MailMessageSchema::create([
'area' => SiteArea::STOREFRONT,
'from' => 'default_company_orders_department',
'to' => DataValue::create('order_info.email'),
'template_code' => DataValue::create('template_code'),
'legacy_template' => 'orders/order_notification_customer.tpl',
'company_id' => 0,
'storefront_id' => DataValue::create('order_info.storefront_id'),
'language_code' => DataValue::create('order_info.lang_code', CART_LANGUAGE)
]),
],

So the resultant impact is that the orders shows as coming from the store rather than from the vendor.

6

Thank you for letting us know it.