I am sure there is a way to do this, but cannot find it. Would someone tell me how to to it or enable it?
Thanks,
admin/orders/view orders, change dropdown option on left to cancel. or if you want delete it all together then use the dropdown on thright of screen.
JOhn
Thanks, John.
Is there any way for customer to cancel the order?
Not That I am aware of. I know there is a communication tab in the customers my account/orders/view orders tab, thy could use this but I dont think there is a set button or anything.
John
[quote name=‘lekristine’]I am sure there is a way to do this, but cannot find it. Would someone tell me how to to it or enable it?
Thanks,[/QUOTE]
hello
Administration panel
Administration / Addons / RMA Status = Active
Edit /
Display product return period: yes / no
Do not take weekends into account when calculating product return period: yes / no
Save
Orders / Order statuses /
Backordered * Cancelled * Completed * Declined * Failed * Open * Processed = Edit / Notify orders department: ok other settings ? save
Orders / Return requests /
Right side
RMA reasons Edit * RMA actions * RMA request statuses
( Approved * Completed * Declined * Requested * Add status : ? other settings ? / Edit / Notify orders department: ok other settings ? )
/ Edit Status / Save
Order info / Return record
Refund orders are not included in the old records = Please find other processes running = Success to come easy
[quote name=‘istanbul’]
Order info / Return record
Refund orders are not included in the old records = Please find other processes running = Success to come easy[/QUOTE]
Got you. Thanks Istanbul and John.
Istanbul,
I could follow all except the above. Where can I see the Order Info?
hello
cargo before
courier post
product change
Payment refunded
Create a gift voucher
denial of refund
pay for the new trial order
give customer refunds
image application make work easier
More pictures below:
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Thanks much for your effort, Istanbul,
Pictures speak louder than words 