Getting an error with Smarty.class.php

I keep getting this error on Smarty.class.php

It says Warning: Smarty error: unable to read resource: “addons/promotions/bottom.tpl” in ****************/store/classes/templater/Smarty.class.php on line 1095

Any idea what I need to do to get this to go away? I am pretty sure all permissions were set right.

Also how do I get my store out of demo mode? I accidently set it to install demo items and I need to get rid of that as well.

check this thread out…it looks like permissions of some sort

s-combs did a great job on permissions based on server environment


From the store side (not admin). I am getting a smarty error when I click on the “purchase a certificate” link. The error is noted below.

[COLOR=“Red”]Warning: Smarty error: unable to read resource: “addons/gift_certificates/gift_certificates_update.tpl” in /XXXX/XXXXXX/X/X/X/website/html/supplystore/classes/templater/Smarty.class.php on line 1095[/COLOR]

I have checked all permissions as per S-Combs detailed information on permission settings.

The error has a part in it that states “/gift_certificates_update.tpl”. This file is located in the skins/basic/admin/addons/gift_certificates/. I don’t see a gift_certificates_update.tpl anywhere else.




The “gift_certificates_update.tpl” file (this file is different from the one located in the “admin” subdirectory) should be also located in the “skins/[CUSTOMER_ACTIVE_SKIN]/customer/addons/gift_certificates” directory of your CS-Cart.

Please check it.

There is not a gift_certificates_update.tpl in skins/basic/customer/addons/gift_certificates directory. Shouldn’t it have been installed when the rest of the files? Where do I grab the file from since I need it?

Thanks orangegirl,


Yes, it should have been installed when you installed CS-Cart. Please check the “var/skins_repository/base/customer/addons/gift_certificates” directory. If there is the mentioned file there copy it to the appropriate directory.

If there no such a file there please check your File Area page of the Customer Help Desk, I have uploaded this file there for you.

I didn’t have any files in the directories or sub directories under the basic skin in skin repository. However, I did have the file in New Vision, so I took it from there and copied it over. I guess that’s okay!? The error I received before is now gone. Thank you bunches for your help orangegirl. Much appreciated.


Yes, you are able to use the file from any other directory. I am glad to hear that your problem has been solved.


I have same error “Product added to your cartWarning: Smarty error: unable to read resource: “views/products/components/product_notification.tpl” in /home/micefs/public_html/lib/templater/Smarty.class.php on line 1095”

somebody help me ?

Hello, mkcvnvn

The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.