When editing a Product then under the Feature Tab the features are not showing see photo
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The features used to be here for the product so i can choose/edit for this product
The do show up on the website but i cant edit them inside the product edit features tab.
Whats going on has this changed for some reason?
I am afraid, examination directly on your server is required
Please check if the current administrator has privileges to manage features.
Where do you set this?
Please check this article:
https://docs.cs-cart.com/latest/user_guide/users/administrators/admin_group.html
Using root admin as always never made changes also not able to edit privileges for root admin
Assume that it has all privileges right
I used to be able to edit a feature in a product features tab before, did they change this?
Never used to have this problem.
No, there have been no changes to this functionality for a long time.
This needs to be checked directly in your installation. In this case, please contact us via Help Desk. Please note that support is provided on a paid basis and you may need to have subscribed access to our Customer Care services in order to receive help.
From cs-cart Helpdesk
The issue was caused by the [eCom Labs] Full CKEditor third-party add-on used in your store. Please note that it is not enough to disable the add-on.
In order to resolve the issue, please select any other option (except CKEditor (Full package) ) in the Default wysiwyg editor drop down on the Settings > General > Appearance page in admin panel of your store.
I recommend you to contact developers of the [eCom Labs] Full CKEditor third-party add-on regarding the issue.
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We have never faced such issue with the CKEditor. Please drop a support request on our website so that we can examine the issue.
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