Please make sure that the Inventory setting for the Open status is set to Decrease
Hi,
If I change the open status to decrease inventory then It will miss up my inventory. In my shop, we dont process all open status orders because some clients don't pay the invoice (wire transfer) so I have set it to "Do not change" instead of "Decrease".
If I change the open status to decrease inventory then It will miss up my inventory. In my shop, we dont process all open status orders because some clients don't pay the invoice (wire transfer) so I have set it to "Do not change" instead of "Decrease".
Initial order status should decrease the inventory, otherwise you will get the error from your initial message. You can set the status to Cancelled (or any other status that increases the inventory) for the orders that were not paid.
If I change the open status to decrease inventory then It will miss up my inventory. In my shop, we dont process all open status orders because some clients don't pay the invoice (wire transfer) so I have set it to "Do not change" instead of "Decrease".
You should review the statuses in your store. All statuses with the Inventory set to increase are considered by CS-Cart as "bad" statuses. As a result, you receive error
You should review the statuses in your store. All statuses with the Inventory set to increase are considered by CS-Cart as "bad" statuses. As a result, you receive error
It was set to "Do not change" status. I don't want to change the inventory unless if we process the order otherwise no change.
Not sure why is that because even product gets out of stock cs-cart manages somehow to place order as backordered..
You should review the statuses in your store. All statuses with the Inventory set to increase are considered by CS-Cart as "bad" statuses. As a result, you receive error