Error: Cannot Connect To The Database Server

Store Builder Questions
1

So out of no where I am getting this error:


Error: Cannot connect to the database server

Backtrace:
File: /home/******/public_html/*****/index.php
Line: 11
Function: require



This happened without me changing domains or doing anything to the config file. I read on other topics that the problem is that the database user and password were changed but I know that they weren't and I checked the config.local.php file and it still has the right database user and password. I don't know what else to do.

2

[quote name='joelstitch' timestamp='1309363084' post='115958']

So out of no where I am getting this error:


Error: Cannot connect to the database server

Backtrace:
File: /home/******/public_html/*****/index.php
Line: 11
Function: require



This happened without me changing domains or doing anything to the config file. I read on other topics that the problem is that the database user and password were changed but I know that they weren't and I checked the config.local.php file and it still has the right database user and password. I don't know what else to do.

[/quote]



Are you sure you can access the database? Have you tried going in through PHPMyAdmin or anything?

3

[quote name='whiplash13' timestamp='1309365101' post='115962']

Are you sure you can access the database? Have you tried going in through PHPMyAdmin or anything?

[/quote]



Well I tried and its giving me this error:


#1045 Cannot log in to the MySQL server



What can I do to fix this?



4

Should I delete the database and add it again? Would that mess up my shop?

5

Hello joelstitch,



It seems that incorrect credentials are used for accessing the database on your server. You should better contact your server administrator regrading this matter.



—

Pavel Zyukin

CS-Cart Support team

6

[quote name='CS-Cart Support team' timestamp='1309423221' post='116013']

Hello joelstitch,



It seems that incorrect credentials are used for accessing the database on your server. You should better contact your server administrator regrading this matter.



—

Pavel Zyukin

CS-Cart Support team

[/quote]



If you have whm/cpanel access or ssh access make sure the mysql service is running and/or try restarting it if you are sure your credentials are correct. If you can't sort that out you may have to recreate the database.