I'm having an issue where emails are not being sent to my admin email address. If a customer sends an email through the Contact Us form, I won't receive it. If a customer places an order, I don't receive the 'Processed' email. And since I'm not receiving any emails, I'm not sure if my customers are either.
I'm having an issue where emails are not being sent to my admin email address. If a customer sends an email through the Contact Us form, I won't receive it. If a customer places an order, I don't receive the 'Processed' email. And since I'm not receiving any emails, I'm not sure if my customers are either.
Hello!
First of all check the e-mail in the company settings (Settings->Company) and the e-mail in the Contact us form settings.
Do you receive any e-mails on other order statuses except Processed?
On the Settings -> Emails page on the admin panel try to switch Method of sending e-mails setting to SMTP and try
Also check the following article
http://docs.cs-cart.com/4.5.x/user_guide/orders/actions_on_orders/notifications.html