Email not working after move to new server

Store Builder Questions
1

It was working fine before the transfer to the new host but now the emails do not work can someone help me on this i wont have a way to contact customers till this is resolved.





Any help in determining the problem will help out alot



thank you for the help in advance



the hosting company wants to know how to utilize the script so they can have testing emails sent to them is this possible or is there someone on this forum that has had this happen to them as well im using 2.0.11

2

[quote name=‘lawnmowertech’]It was working fine before the transfer to the new host but now the emails do not work can someone help me on this i wont have a way to contact customers till this is resolved.





Any help in determining the problem will help out alot



thank you for the help in advance



the hosting company wants to know how to utilize the script so they can have testing emails sent to them is this possible or is there someone on this forum that has had this happen to them as well im using 2.0.11[/QUOTE]



Hello lawnmowertech,



Check your store administrator emails on the “Company” page of your administration panel. In order to do it you need to log in, open the “Settings” page and click on the “Company” link. And check the the email settings on the “Email” page in your administration panel (the link to this page is on the “Settings” page).



If there is no SMTP server in your server configuration we advise you to use the “via php mail function” option, because it is a default option. If you have SMTP server you need to use it and fill in the required settings for it.



If there is a special program for sending email on your server you need to select the “via sendmail program” option and enter the path to this program.



I hope it will help you.



Thank you.



—

Mikhail Ponomarev

CS-Cart Support team

3

thanks for the info found out i need to create a spf for the mail clients such as gmail etc.



im having another issue for some reason when creating blocks get a error msg permission denied

4

[quote name=‘lawnmowertech’]thanks for the info found out i need to create a spf for the mail clients such as gmail etc.



im having another issue for some reason when creating blocks get a error msg permission denied[/QUOTE]



The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.



—

Mikhail Ponomarev

CS-Cart Support team