Download links in emails don't work

Heres a sample email sent by CS-Cart:



The first URL (Sample Item) is:

http://www.mysite.com/index.php?dispatch=orders.downloads&product_id=1&ekey=486c861e2be17ce09ee3dd64f5708314<br />

```<br />
The second URL (sampleItem.zip...) is:<br />
```php
http://www.mysite.com/index.php?dispatch=orders.get_file&file_id=1&product_id=1&ekey=486c861e2be17ce09ee3dd64f5708314
```<br />
 <br />
I get the following error when I try either link:<br />
![](upload://js0jfPaLAafH6rGFSWIP4Vs63Z9.jpeg)