Dev store not working

General General Questions
1

Hello,

Recently, we moved to a new server and the live store is working fine, however our dev store doesn’t seem to be working. I’ve tried Chrome and Edge and both can’t seem to reach the page. It doesn’t show the usual red “SERVICE UNAVAILABLE” warning. It was set to use PHP 8.3 but I’ve changed this to 7.4 but it still hasn’t changed anything. The dev store was running CS Cart v4.18.1

The new server is an exact copy of the previous server, so all the files/database were copied exactly.

Any ideas please? The live store and dev store are running on the same (new) server

2

Did you uodate the config.local.php
file with the new databse settings and password.
$config[‘db_host’] = ‘localhost’;
$config[‘db_name’] = ‘YOUR_DEV_DB_NAME’;
$config[‘db_user’] = ‘YOUR_DEV_DB_USER’;
$config[‘db_password’] = ‘YOUR_DEV_DB_PASS’;

Cleared all cache ?

And php 8.1 or 8.2 is preferred.

Do you get just a blank white page?

3

Check the page source code (Ctrl + U) to see error details in the bottom

4

Shouldn’t the database settings and passwords be the same, if we took an exact copy of the old server? We didn’t have to do anything to get the live store to work

5

I get the same error when I try to check the source code “this site can’t be reached”

6

So you do not see the ““SERVICE UNAVAILABLE”” page anymore? Please PM me URL of the dev store

7

Yes sorry my.mistake…i seen it as new dev site not whole server.

8

No I don’t see anything at all, I have sent you the URL

9

Your URL works for me

image
image1920×932 61 KB

10

I have found the issue. The local hosts file on my PC was set to use old servers IP address for the dev store, removing this has fixed the issue.

11

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