Data Feed Problem

General General Questions
1

Hi,



I'm using CS 4.3.2 and am having problems with the Data feed. It was working and I could upload my feed by FTP to Google merchant center but now the Processing window opens for a few seconds and closes and nothing else happens. I have tried to download the feed and I get the same issue,



Thanks

Patrick

2

hi Patrick,



This window works via AJAX and in case of script errors it might be suddenly closed (as in your situation).



If you don't have any third-party modules which may cause issues with Data Feed, we strongly recommend to contact CS-Cart support.

Alternatively, our specialists will be glad to assist you so please don't hesitate to contact us.



Best regards,

WSA team

3

Dear Patrick,



Please check server error logs. Most possibly you will find the reason there. If you need assistance with it, please let me know.

4

Hi,



I can't see anything in the logs, yes we could you your help, please let me know how to move forward with that.

5

Please send me all details here

6

Hi,



I sent an email.

7

We will examine the details and reply to you soon

8

[quote name='pjc63' timestamp='1436613101' post='222531']

Hi,



I'm using CS 4.3.2 and am having problems with the Data feed. It was working and I could upload my feed by FTP to Google merchant center but now the Processing window opens for a few seconds and closes and nothing else happens. I have tried to download the feed and I get the same issue,



Thanks

Patrick

[/quote]



hello. was the problem solved? I am facing the same situation. thanks