Customer Not Receiving Order Notifications

Hi guys

Hope you can point me to right direction.

My customers are not receiving any email notifications regarding their order.

The notification for customers are all ticked - Administration > notifications > customer notification

I, as administrator, are getting all the email instead.

Is there another thing that I need to set up?

Thank you

Hello,

Are you sending e-mail through mailphp, or through SMTP? (I'm talking about setting "Method of sending e-mails")

Best regards,

Robert

Hi Robert

It's via phpmail

Thanks

Olivia

Hello,

Then I'd suggest you to try to configure sending e-mails through SMTP. If you have a Google account, you can configure SMTP using it - here's a link to Google documentation: https://support.google.com/a/answer/176600?hl=en

Best regards,

Robert