Credit Card Responce 403

I have started getting failed credit card from orders. we are on a cs-cart ver 2.1.1 and use sage payment solutions for processing. orders show failed. I have copied cc transaction log file. Looks to me that I am getting a web page as a response.

merchant id and key have been changed here.

Any thoughts why this is happening?

Thanks,

David

URL: https://va.eftsecure.net/cgi-bin/eftBankcard.dll?transaction
Request: 'M_id=12345&M_key=123456&T_code=01&T_ordernum=40408&T_amt=2.92&C_name=******&C_cardnumber=******&C_exp=******&C_address=2440%20State%20St.&C_city=Granite%20City&C_state=Illinois&C_country=United%20States&C_zip=62040&C_cvv=990'
Response: http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">xmlns="http://www.w3.org/1999/xhtml"> http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> 403 - Forbidden: Access is denied.

Server Error

403 - Forbidden: Access is denied.

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