Credit Card Info not viewable in admin Order Page

General General Questions
1

Hi,



We have the CC terminal where we can swipe or enter CC info manually. but it is not connected to the automatic online processing with CS-cart.



I wonder how are we suppose to process CC payments if the credit card info on the order page is scrambled and replaced with XXXX 's



I am talking about offline CC processing, or adding CC info to the order for later processing, when customer calls in with that information.



I know that with versions 2.14 the CC info was saved and displayed properly with the order and if needed it could be removed manually after the order is processed and completly closed.



Is there a setting the we are missing now in v. 3.0.5 ?



the settings used are:

[size=4]Payment methods - Credit Card - Processor: offline - template: cc.tpl[/size]

2

Hello mciblue,



Thank you for your message.



If you want to see credit card information on the order details page in your CS-Cart admin panel, you should go to Orders > Order Statuses page and click on the name of the necessary status. In the opened window, clear the Remove CC info check box and click the Save button. Next time, when an order gets this status, you will be able to see credit card info unhidden. Please check it.



Thank you.



—

Pavel Zyukin

CS-Cart Support team

3

Thank you Pavel.

Looks like it works all right now.

It is different from previous versions 2.xx and I just couldn’t see the answer in the manual, but once you know it it does make sense.



Thanks again.:)

4

You are welcome.



—

Pavel Zyukin

CS-Cart Support team