I’m creating a common product to be sold by multiple vendors. I activated the “Common Products for Vendors” addon, but for some reason, I am encountering an error when trying to open the product: “Service unavailable.” Does anyone know how I can fix this or what might be happening?
You’ll need to check the error logs of your server. Also you can check the error directly in the source code of the page with error: either press CTRL+U or F12 and switch to the Inspector tab. There you will see the error that lead to the Service unavailable banner.
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Thank you!
The error is the following:
Column object_id cannot be null (1048) INSERT INTO cscart_discussion (‘object_type’, ‘object_id’, ‘type’, ‘company_id’) VALUES (‘M’, NULL, ‘B’, 0)
The generic product cannot be viewed (example: https://directoro.com/playadito-traditional-yerba-mate-with-stems-500-g-1-1-lb/), but products assigned to different vendors can be viewed successfully (example: https://directoro.com/es/playadito-yerba-mate-tradicional-con-palo-500-g-1-1-lb).
I’m using Cs Cart no-code. How can I resolve this?
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Thanks for the details.
In case this is the No-Code, this issue requires detailed examination on our servers. Please contact us via Help Desk regarding this issue and we will help you on this matter.