Category image, SSL, Paypal Pro, etc

General General Questions
1

Dear Rocco,



Thank you for the interest in our product.


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  1. I don’t a category image. I get an image that says “No image available” next to my categories. I don’t want a picture at all, I just want the text with the category name.

    [/quote]



    You can simply removed the image from category page by editing this template via CS-Cart Template editor: “CUSTOMER_SKIN/customer/categories_pages/categories.tpl” (where CUSTOMER_SKIN - name of active customer skin). You need to remove this code:
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	<td valign="top" align="center"><br />
		{include file="categories_pages/category_image.tpl" show_detailed='Y'}</td><br />

```<br />
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2. I have a shared SSL with my host. How do I set that to use it for admin?<br />
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You need to tick off "Enable secure connection in administrator area (SSL certificate is required to be installed on your server)" option on "Settings" page.<br />
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3. If I use Paypal Pro to process payments, they have SSL checkout, right? So I don't need my own SSL.<br />
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Yes, but please note, that you need libCURL extension (with SSL support) installed on your server.<br />
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4. I understand there is a "out of stock notification" by default. I can't see it anywhere, even thought a test product shows as "Out of stock".<br />
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This notification sends when customer places the order and product amount becomes less than defined in this option.<br />
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5. Where do I set the description and keywords meta tags for the home page, account page, etc? I found where to change the title, under "Languages". I changed it ad it works, but the description and keywords still show "cs-cart..." even though I changed "meta_description" and "meta_keywords".<br />
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Meta tags for home page can be changed in template "CUSTOMER_SKIN/customer/meta.tpl"<br />
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6. Where do I set which e-mail address the "Contact us" form sends e-mail to? I succesfully placed a test order, and I got the e-mail notification that an oder has been placed, but I don't get the "Contact Us" e-mail. I have set the same address for all the e-mail entries under "Settings>Company"<br />
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This address can be set in form settings on "Form builder" page (under "CMS" sidebox).<br />
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7. Is there paid phone support in the U.S.A. available during U.S.A. business hours?<br />
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Unfortunatelly, phone support is not available now. You can use our Help Desk to get support. Also support via IM (ICQ, Yahoo messenger) is available.<br />
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8. What e-mail method is the most successful? I hate customers not getting e-mails with order confirmation, etc.<br />
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Not sure that understand you right. What do you mean under "e-mail method"?<br />
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Look forward to hearing from you and hope for future cooperation.
2

Not to hijack this thread, but in reference to Rocco’s issue #1…



I have removed the 2 lines of code as suggested by Zeke in the appropriate categories.tpl file. That works for when a root category is visited by the customer (for example, from the left side categories sidebox).



However, if the customer clicks on the “Catalog” link within the top menu, the categories display with all of the “No Image Available” images. Any way to get just the category title and/or description to show without the “No Image Available” image?



Thanks Zeke or anyone else!

3

what are the screen names for ICQ and Yahoo Messenger technical support?

4

jerky - Huh? What does this have to do with category images? Wrong thread perhaps?

5

in the above post, cscart said support was available via ICQ and Yahoo. I was wondering what those screen names are

6

My apologies, jerky. Carry on.



(Not sure we’ll get much action with this older thread?)

7

if you use the template debugger you wil be able to locate the correct templates to make the edits…

8

sno - Thanks, will use that in the future.



For everyone else, I found what I was looking for in /customer/categories_pages/categories_multicolumns.tpl. Took out the include portion for image pairs, and good to go.



However, that page doesn’t look that great now, but it’s a start.



Thanks again!

9

i just put a 1X85 pixel “spacer.gif” when i add the category if I don’t want a picture there (same color as the background)

(my thumbs are default 85 wide)

seems to work pretty good