Dear Rocco,
Thank you for the interest in our product.
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- I don’t a category image. I get an image that says “No image available” next to my categories. I don’t want a picture at all, I just want the text with the category name.
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You can simply removed the image from category page by editing this template via CS-Cart Template editor: “CUSTOMER_SKIN/customer/categories_pages/categories.tpl” (where CUSTOMER_SKIN - name of active customer skin). You need to remove this code:
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<td valign="top" align="center"><br />
{include file="categories_pages/category_image.tpl" show_detailed='Y'}</td><br />
```<br />
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2. I have a shared SSL with my host. How do I set that to use it for admin?<br />
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You need to tick off "Enable secure connection in administrator area (SSL certificate is required to be installed on your server)" option on "Settings" page.<br />
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3. If I use Paypal Pro to process payments, they have SSL checkout, right? So I don't need my own SSL.<br />
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Yes, but please note, that you need libCURL extension (with SSL support) installed on your server.<br />
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4. I understand there is a "out of stock notification" by default. I can't see it anywhere, even thought a test product shows as "Out of stock".<br />
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This notification sends when customer places the order and product amount becomes less than defined in this option.<br />
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5. Where do I set the description and keywords meta tags for the home page, account page, etc? I found where to change the title, under "Languages". I changed it ad it works, but the description and keywords still show "cs-cart..." even though I changed "meta_description" and "meta_keywords".<br />
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Meta tags for home page can be changed in template "CUSTOMER_SKIN/customer/meta.tpl"<br />
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6. Where do I set which e-mail address the "Contact us" form sends e-mail to? I succesfully placed a test order, and I got the e-mail notification that an oder has been placed, but I don't get the "Contact Us" e-mail. I have set the same address for all the e-mail entries under "Settings>Company"<br />
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This address can be set in form settings on "Form builder" page (under "CMS" sidebox).<br />
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7. Is there paid phone support in the U.S.A. available during U.S.A. business hours?<br />
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Unfortunatelly, phone support is not available now. You can use our Help Desk to get support. Also support via IM (ICQ, Yahoo messenger) is available.<br />
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8. What e-mail method is the most successful? I hate customers not getting e-mails with order confirmation, etc.<br />
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Not sure that understand you right. What do you mean under "e-mail method"?<br />
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Look forward to hearing from you and hope for future cooperation.