Cart fiasco. Two buyers bought the same item.

General General Questions
1

CS-Cart 3.0.6

We sell SINGLE items.

How can the following possibly happen:-

Customer 1 bought an item and paid by PayPal

then a minute later…

Customer 2 bought the same item and paid by PayPal



As if that's not bad enough, Customer 1's order is showing as 'back ordered'.



I don't seem to be able to find any option for not allowing back orders.

Could this have been avoided by disabling Stock Control ?

2

Yes. That happens when you have a inventory tracking available . You can either increase the items stock or disable the inventory tracking. Thats should solve your problem

3

Thanks silverbestbuy.

All the best for your enterprise.