Can't write template cache in the directory

Store Builder Questions
1

I have a problem for customers and the CP, the link is [url=“http://keybasis.com/en/”]http://keybasis.com/en/[/url]





I am sure about the permissions for that folder and I didn’t change anythings.



==============================

Error: Can’t write template cache in the directory: /home/keyba/public_html/var/cache/templates/customer.

Please check if it exists, and has writable permissions.



Backtrace:

File: /home/keyba/public_html/core/fn.init.php

Line: 1141

Function: fn_init_templater

File: /home/keyba/public_html/init.php

Line: 133

Function: fn_init

File: /home/keyba/public_html/index.php

Line: 18

Function: require







========================

Error: Can’t write template cache in the directory: /home/keyba/public_html/var/cache/templates/admin.

Please check if it exists, and has writable permissions.



Backtrace:

File: /home/keyba/public_html/core/fn.init.php

Line: 1141

Function: fn_init_templater

File: /home/keyba/public_html/init.php

Line: 133

Function: fn_init

File: /home/keyba/public_html/Moha.php

Line: 20

Function: require



Thank you

Regard,

2

If you're sure on the permissions (and ownerships) then have your host make sure you are not bumping up against a filesystem quota.

3

Dear tbirnseth



That's right I found the [color=#282828][font=arial, verdana, tahoma, sans-serif]ownerships changed to nobody, but I don't why?[/font][/color]



[color=#282828][font=arial, verdana, tahoma, sans-serif]If you have idea please let me know.[/font][/color]



[color=#282828][font=arial, verdana, tahoma, sans-serif]Thank you[/font][/color]

4

If the ownerships are 'nobody' then that would indicate you are running PHP in DSO mode versus suPHP. Not a big deal, just need to ensure that the parent directory will allow 'nobody' to create a file or directory within the parent. Your host can help you get this correct.