I just bought CS.cart and want to get the installation right the first time. I have someone that is great at it but they are a little busy right now. I went to the Services page and am thinking about buying the installation but there is NO information on what I get for my money! Not feeling real good about that…
So, what do I get, is there a real-time communication with the installer(person), where is it that I provide my server info and such? Need information here…
You should have helpdesk system to communicate with cs-cart. They will help you out.
Yes, but it doesn't seem right to have to use my credits to ask what I get when I buy their service.
This page has the answer why the credits are used: Customer Support for CS-Cart Multi-Vendor Users | 2.8 out of 3 User Satisfaction | Full Customer Care Service
Yes, I already looked at that. They will charge me 5 credits to answer this question. At $70 for 50 credits that is $3.50 to find out what I get when I spend $95 for installation. What? Really? How about no.
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Yes, I already looked at that. They will charge me 5 credits to answer this question. At $70 for 50 credits that is $3.50 to find out what I get when I spend $95 for installation. What? Really? How about no.
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DOnt bother asking the question, they will makes sure it is up and running on your server if you give them all access details etc, or at the very least just send them an email as anon and ask what does the installation service include.
John
JOhn