Blank Page After Installation Of Cs-Cart

General Installation & Upgrade
1

Hi!

I am having a problem after installing cs-cart, when i go to the url of the store the page appears blank, i have read the instructions in the knowledge base but nothing seems to work, why is this happening?? this is my second time using cs-cart and in the first store everything was ok after installation. Can anyone help me with this issue??

Thanks in advance

2

Check if the store front url is defined correct

http://demo.cs-cart.com/admin.php?dispatch=companies.update&company_id=1

For backend edit config.local.php

3

Check if the store front url is defined correct

http://demo.cs-cart.com/admin.php?dispatch=companies.update&company_id=1

For backend edit config.local.php

yes it's everything ok with the url, i tried to change the memory maximum memory limit in config.local.php but nothing happend, i don't know if it might be a permissions issue??

4

No you should check this if everything is alright. You want to say that neither front end neither backend are not accessible?

// Host and directory where software is installed on no-secure server
$config['http_host'] = 'www.domain.com';
$config['http_path'] = '';

// Host and directory where software is installed on secure server

$config[‘https_host’] = ‘www.domain.com’;

$config[‘https_path’] = ‘’;

5

No you should check this if everything is alright. You want to say that neither front end neither backend are not accessible?

// Host and directory where software is installed on no-secure server
$config['http_host'] = 'www.domain.com';
$config['http_path'] = '';

// Host and directory where software is installed on secure server

$config[‘https_host’] = ‘www.domain.com’;

$config[‘https_path’] = ‘’;

No, i can acces the administration panel from the backend but when i enter the url of the store nothing appears

6

In the config.local.php replace

ini_set('display_errors', 0);

with

ini_set('display_errors', 1);
define('DEVELOPMENT', true);

Error message should be displayed in this case

7

You might also just check the PHP error_log for your site. It should contain whatever error is causing PHP to exit before outputting the page (I.e. white screen).

8

The problem is that in PHP error_log everything seems to be ok, but the page still appears blank, any other idea pls??

9

Would have to be investigated on your server. But could be that you have (like in the first response to your inquiry) a bad storefront definition for the company you are referencing.

10

Did you try to enable error displaying?

11

I think the error might be the fact that the main domain has a redirection rule that redirects in another folder example: mydomain redirects at mydomain/test while i am trying to install cs cart in mydomain/test2??? might this cause the blank page? if yes is there any possible solution? i would appreciate very much any help

12

No one can answer this without reviewing your config.local.php and .htaccess files. We'd just be guessing and it's not fruitful.