What do you think is the best of the payment methods integrated into CS-Cart? I’ve been using PayPal Pro for years, but it recently stopped working and I had to switch to PayPal Complete Payments, which is not working well for me. It’s confusing my customers and I’m losing sales. I have tried Stripe, but it has a bug where the cart is not emptied and the customer places the order again, meaning I have to go and refund their money for the duplicate orders.
So what are your recommendations? What is working well for you?
I was using braintree its under paypal branch. It collect full customers cc and stores on your site. Since few years ago I moved to stripe and it is the absolute best I ever had. With braintree it was always a headache where customers bank was refusing transactions and other problems with fraud and so on. Stripe is not storing or sharing with me customers details and I perfectly fine with that. I did not had a singe chargeback with using this service.
Stripe is a good provider, but the CS-Cart implementation is buggy. Items are not removed from the cart after the customer has paid and the order is completed, resulting in duplicate orders that have to be manually refunded. Also, some orders show up with a status of “incomplete” even though they are clearly completed and paid. And some merchants have found that the Stripe implementation incorrectly deducts inventory multiple times. I think Stripe has the potential to be the best payment method, but CS-Cart needs to devote some time and resources to getting the problems fixed.
Hey kingsley, again, hoping you can find help from CSCart or others on why Stripe won’t work for you. As mentioned in your other post, we had similar issues with PayPal and also didn’t like the confusing look at checkout for customers, so we switched to Stripe a few years back and continue to have zero issues. Granted, we are on a mostly stock install of 4.15.2 yet, but using Stripe add-on flawlessly. As long as Stripe stays competitive on fees, we are happy, hoping you eventually will be too.
Hi Kingsley,
we are using:
Stripe
PayPal
Buckaroo, for Dutch Ideal
We were having some trouble with Stripe, 8 E-Mails to confirm a payment, solved by CS-Cart.
Think you should ask CS-Cart Helpdesk for help.
CS-Cart version: 4.17.2.SP3