Banner Dissapears, Topmenu Issues

General General Questions
1

Hello,



I'm having some problems with my cscart 3.0.4.

Most important one:



With no reason, my frontpage banners just dissapears, as well as some css.

Also, there's something wrong with the top menu.



(as you can see [url=“http://www.speelgoedingelberts.be/index.php?store_access_key=saling0982”]Speelgoed Ingelberts - Speelgoed Ingelberts )



I can fix this by just upload a whole backup. But after some time, it just gone again.



I'm trying to fill this webshop with products, but before I can do that (and go online) I want those issues gone of course.





Thanks and best regards!

2

Hello Demorg,



It looks like some addon overrides the scripts.tpl file. Did you installed any custom addon before it happened? In any case, please check the rights on the template files and folders, it should be 777 for whole (all) “skins” folder. Also, please try to clear the store cache (admin.php?cc), sometimes it helps.



If it did not helped, I think that best way is to find somebody who knows CS-Cart and can examine your problem by FTP.



Hope it will be helpful for you.

3

Hi eComLabs!



Which scripts.tpl file is affected? If I reupload the one in \skins\basic\customer\common_templates\ nothing happens.



Thanks for our help!



Regards,

Demorg

4

Hello Demorg,



It is hard to say without of detailed examination and debugging. However if the problem is not in this file, it should be in some addon, which overrides this file. Please try to disable all addons and check if problem is disappeared. If so, enable addons one by one and check on which addon the problem is back. So, you will find the corrupted addon (if problem in addon of course) in this way.



Thanks

5

[quote name='Demorg' timestamp='1394027739' post='178796']

Hello,



I'm having some problems with my cscart 3.0.4.

Most important one:



With no reason, my frontpage banners just dissapears, as well as some css.

Also, there's something wrong with the top menu.



(as you can see http://www.speelgoed…_key=saling0982 )



I can fix this by just upload a whole backup. But after some time, it just gone again.



I'm trying to fill this webshop with products, but before I can do that (and go online) I want those issues gone of course.





Thanks and best regards!

[/quote]

Hello Demorg,



I have checked your http://www.speelgoedingelberts.be/ website and banners is dissapears from body of website. We are ready to help the problem so can you contact us. We are have more than 3+ years of experience in CS-Cart Development Services.



Regards,

Ayappan Radhakrishnan.