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amitp · April 15, 2010, 12:00am

Hi All,

I have turned off notify orders department for when we chose to set the orders to “completed” however it ALWAYS messages the order department with a “completed” email that has also been sent to the customer.

Does anyone know how to solve this as its REALLY annoying and my company now has to set the completed emails as spam.

Kind regards and thank you for any help

cartbooster · October 26, 2010, 12:00am

We have had the same issues,

The Order Status would have both boxes de selected

But, edit the admin/common_templates/select_popup.tpl

and change the code around 46 to

{if $notify}



					

					{$notify_text|default:$lang.notify_customer}



			{/if}

			{if $notify_department}

				

					

					{$lang.notify_orders_department}

				


			{/if}

			{if $notify_supplier && $settings.Suppliers.enable_suppliers == "Y"}

				

					

					{$lang.notify_supplier}

				


			{/if}

[quote name=‘AmitP’]Hi All,

I have turned off notify orders department for when we chose to set the orders to “completed” however it ALWAYS messages the order department with a “completed” email that has also been sent to the customer.

Does anyone know how to solve this as its REALLY annoying and my company now has to set the completed emails as spam.

Kind regards and thank you for any help[/QUOTE]