Hello,
surfing on web, I found a great tool available for OSCommerce. I think that it could be also ported on CS-Cart… but I haven’t necessary skills to do that work…so I suggest to take a look at it, if someone could do porting.
This tool is called “Recovery Cart Sales” and is useful to send a reminder e-mail to all that customers that put some items in cart, filled first order process steps, but not completed their order.
You can also add a special discount coupon to that email, to obtain more results.
Here is link to this OSC contribution:
[URL=“http://www.oscommerce.com/community/contributions,1688/category,all/search,abandoned”]http://www.oscommerce.com/community/contributions,1688/category,all/search,abandoned[/URL]
I just created a payment reminder ‘order status’ that queries the customer
Lastly I guess I could create one coupon code to assist purchasees?
It’s a good idea to create an extra order status with a reminder… I think that we could boost sales also attaching a discount code to that email, so that customer could be more attracted to complete its order…
That mod works differently, because it catches also orders stopped at previos steps, using sessionsID and related Carts…
But I don’t know if CS-Cart also register into DB sessions related to carts…
Regards
Francesco
[quote name=‘Palmtop’]It’s a good idea to create an extra order status with a reminder… I think that we could boost sales also attaching a discount code to that email, so that customer could be more attracted to complete its order…
That mod works differently, because it catches also orders stopped at previos steps, using sessionsID and related Carts…
But I don’t know if CS-Cart also register into DB sessions related to carts…
Regards
Francesco[/quote]
It’s a admin selectable ‘status’ upon having it selected it sends out an email asking for payment. It can be set for ANY order type and payment method. Only issue would be remembering if the customer has paid after the status has been sent.