AI Agent/Assistant Chat Bot RAG

[soft-solid]

Hello!

We present you a new addon for Multi-Vendor and Store Builder is specifically designed for CS-Cart and Multi-Vendor environments, allowing owners to deploy intelligent agents without technical overhead. By automating the flow of information to your AI models, it ensures your customers always receive the most accurate and helpful assistance. Whether you are managing a niche boutique or a massive marketplace, this tool brings the power of RAG (Retrieval-Augmented Generation) and N8N directly to your dashboard.

Seamless Data Synchronization

The core strength of addon lies in its ability to automatically prepare and format your store’s data for use in advanced vector databases. Instead of manual exports, the addon handles the technical heavy lifting, ensuring your product descriptions, FAQs, and store policies are ready for LLM processing.

Real-Time Intelligence with RAG

In the fast-paced world of e-commerce, outdated information is a liability. Our addon features real-time synchronization, meaning that as soon as you update a product price or description in CS-Cart, the change is reflected in your AI’s knowledge base. By utilizing RAG for Multi-Vendor/CS-Cart, your chatbot provides answers based on the most current data available, significantly reducing hallucinations and improving customer trust.

Enhanced Customer Experience

Deployment is effortless, allowing you to place a sophisticated chatbot on your frontend in just a few clicks. This AI-driven agent acts as a 24/7 shopping assistant, capable of handling complex queries and providing personalized product recommendations. By integrating AI for Multi-Vendor/CS-Cart, you provide a smoother path to purchase, reducing the burden on your support staff while simultaneously increasing conversion rates through instant engagement.

Security and Compliance by Design

We understand that data privacy is paramount for modern e-commerce. Addon is built with a focus on security and GDPR compliance, ensuring that only necessary information such as product details and public documentation is sent to the vector database. Furthermore, the addon supports the anonymization and pseudonymization of sensitive data, giving you and your customers peace of mind while leveraging the latest in machine learning technology.

Security and Compliance by Design

We understand that data privacy is paramount for modern e-commerce. Addon is built with a focus on security and GDPR compliance, ensuring that only necessary information such as product details and public documentation is sent to the vector database. Furthermore, the addon supports the anonymization and pseudonymization of sensitive data, giving you and your customers peace of mind while leveraging the latest in machine learning technology.

Key Benefits

• Automated Data Preparation: Effortlessly prep your store data for any vector database Multi-Vendor/CS-Cart setup.
• Real-Time Sync: Ensure your AI always has access to the latest product info and store policies with no manual updates.
• Plug-and-Play Chatbot: Easily deploy a chatbot Multi-Vendor/CS-Cart on your frontend to boost customer engagement.
• No-Code Integration: A true USP—get advanced AI functionality without writing a single line of code or hiring specialized developers.
• GDPR Ready: Built-in tools for data minimization and anonymization to keep your store compliant.

The addon is available in the following language versions: Polish, English, Czech, German, Greek, Spanish, French, Italian, Japanese, Romanian, Russian, Chinese, Arabic, Turkish

Let’s start with installing the add-on:

Cron should be set to an interval of 5 minutes, after some time it will be possible to change it to 1 hour:

Settings in products, static pages and product reviews should be set according to your preferences:

Below, the answer to a question asked to the chatbot may look like this:

Other benefits:

• Answers are limited to the product offerings from this store, so the Assistant won’t provide any information about competing offers or answer unrelated questions.
• The Assistant can work simultaneously and respond to multiple customers visiting the store at the same time
• You can ask questions in different languages, and the answers are in the language in which the question was asked.
• Chat does not require the involvement of store staff, the entire process is fully automated

To the price of addons, you need to add a monthly subscription depending on the number of tokens used (usually around $50-$75)

Features:

• no core file changes
• compatibility with 4.19.x, 4.18.x, 4.17.x, 4.16.x, 4.15.x, 4.14.x, 4.13.x, 4.12.x, 4.11.x, 4.10.x

Please, do not hesitate contact us if you have any additional questions.

Link to addon

See our other addons in Marketplace

[soft-solid]

Hello

We’ve added a new feature to the add-on. You can view the history of customer chats with the Agent.

We have a conversion list

We can review every conversation in this form.

We invite you to familiarize yourself with the possibilities of our add-on.

Team SoftSolid

[asus78]

Interesting - is this agent capable of learning from long description aswering complex questions about construction. Content either learning from product description or feeding it to learn? That would be awesome and useful for customers. If not, does anything like that exist? Which LLM is being used to reply?

[soft-solid]

Hello

Our add-on learns from store data (product, blog, reviews).
And it answers questions based only on the data it has in its vector database. The next version will include product attachments, i.e., data from documentation files.
This chat doesn’t hallucinate or invent; it relies on hard data from its vector database.

For now, it’s gpt4o.
Send us a private message and I’ll give you the addresses of the systems where it works, so you can test it.

Best regards
Robert

[soft-solid]

Hello

We’ve added the ability to check your order via assistant.

Checking doesn’t require logging in. Just have your order number and the email address you placed your order with.

When you message the chat that you want to check your order, the assistant will first ask you for your order number and email address. After you provide these, we’ll send a six-digit verification code to the same email address listed on your order. The email will arrive within seconds, and the code is valid for ten minutes (to be configured in the add-on configuration).

Enter the code you receive in the chat window. Once confirmed, the assistant has access to your order for approximately half an hour, during which time they will answer questions about fulfillment status, shipping dates, shipping number and carrier, payment status, item count, and information about any partial shipments. The range of available answers depends on the store’s settings.

If you’re already logged in to your store account during the chat conversation, the email code step is skipped. The assistant recognizes it’s you and immediately displays your order details without any additional verification.

For your security, the code is single-use, sent only to the address assigned to your order (not the one you enter in the chat), and is not stored in a readable form anywhere. After several incorrect attempts to enter the code, you must restart the session. This prevents anyone else, even those with your order number, from seeing the details of your purchases.

Features:

• no core file changes
• compatibility with 4.20.x, 4.19.x, 4.18.x, 4.17.x, 4.16.x, 4.15.x, 4.14.x, 4.13.x, 4.12.x, 4.11.x, 4.10.x

Please, do not hesitate contact us if you have any additional questions.

Link to addon

See our other addons in Marketplace

[soft-solid]

New: the AI Agent chatbot now learns from the questions it could not answer.

Until now you could see the whole chat history, but not the most useful part of it, namely the questions where the bot had to admit it did not have the information. The add-on now finds those moments automatically. It reads the bot’s own answers, recognises when it responded with “I don’t have that information”, and collects all such questions in one place, grouped together and sorted by how often customers ask them. In other words, it shows you exactly where your knowledge base has gaps and which gaps matter most.

The second part is that you can fix each gap right there. Next to a question you write a short answer and save it, and that answer goes straight into the AI knowledge base. After the next synchronisation the chatbot answers that question on its own, using your text, so the same question is no longer a gap. All the answers you add are kept in one list where you can review or remove them later.

The point is a self-improving loop. Real customer questions tell you what is missing, you answer once, and the bot keeps getting better over time, without touching products, pages, reviews or uploaded documents. It simply turns everyday conversations into a knowledge base that grows by itself.

Please, do not hesitate contact us if you have any additional questions.

Link to addon

See our other addons in Marketplace.
Best Regards

Team CS-Cart Poland