Im currently using this addon which generates the sales order from a quote generated in the back end
Currently it uses the standard the emailed sales order/invoice contains the products chosen from the admin when an order is created by admin, but I have lots of custom info I need to tell the customer, sometimes even without any products at all.
I need to be able to place this info, just like I would type in an email to a customer but in the actual sales order body as in jpg attached called body, but spread neatly across the page and without the quantity columns. Then under this the standard sales invoice listing any products etc can be used.
Currently we have to email customers explaining the process we are going to use and then also send an order created in admin, so Id like to combine the 2.
Hope Ive made it clear.
I have set up a custom product with a text area and use this but the qty columns are visible and it looks clumsy.