Ive found that when adding attachments to orders, and emailing order, if later customer wants another attachments adding and re sending the email will not send the second attachment.
Will it only attach attachments if added in the first order change/email. Can this be changed ?
Hello John,
Please describe actions you perform. I just checked the following cases:
1. Attach file, change order status - got file in the e-mail, attach another file, change order status, got both files in the e-mail.
2. Attach file with "Send notification to the customer about upload of the file" setting enabled - got e-mail with file, attach another file with "Send notification to the customer about upload of the file" setting enabled - got e-mail with new file.
Solved, setting in addon was set to max upload size for files in invoice was set to 1 mb. Total size of my attachments were 1mb.
Problem is, when uploading message appears "saved successfully" this message maybe should say "sorry the filesize is too big please adjust in addon settings or upload smaller files"
2. Attach file with "Send notification to the customer about upload of the file" setting enabled - got e-mail with file, attach another file with "Send notification to the customer about upload of the file" setting enabled - got e-mail with new file.
Can you tell me where this setting is please, i dont see it
Also I have another question, when customer follows link to pay, and feels he wants to change quantity of products in cart, he cant. Would this be possible to add "edit cart" or items as custom work
Solved, setting in addon was set to max upload size for files in invoice was set to 1 mb. Total size of my attachments were 1mb.
Problem is, when uploading message appears "saved successfully" this message maybe should say "sorry the filesize is too big please adjust in addon settings or upload smaller files"
Thank you, I will forward recommendations to our developers.
Can you tell me where this setting is please, i dont see it
When you add an attachment to the order, the "Send notification to the customer about upload of the file" setting is displayed in the pop-up.
Also I have another question, when customer follows link to pay, and feels he wants to change quantity of products in cart, he cant. Would this be possible to add "edit cart" or items as custom work
we get customers who want to change billing or shipping address after reciving quote. Is it possble for the link to "view and pay" to be drected to step 2 of checkout (billing and shipping address) instead of step 4 (payment options)
This addon latest version breaks responsive design of admin order details page in mobile view
Thank you for letting us know about the problem. We will adapt the add-on to the latest CS-Cart version.
we get customers who want to change billing or shipping address after reciving quote. Is it possble for the link to "view and pay" to be drected to step 2 of checkout (billing and shipping address) instead of step 4 (payment options)
We have adapted the Order Improvements add-on to the Responsive Admin Panel. Attachments were not added to the order in the admin panel on mobile devices. Now it is fixed.
We add lots of attachments to orders in this way, and after a while Id like to delete them from the server to save space.
Where are they stored so I cam delete.
Thanks
Hello John,
Attachments are stored in /var/attachments/order/{ORDER_ID}. Please note that if you just delete files or directories, the link to the file will still exist in the order and return 404 error if you try to download the file.
Attachments are stored in /var/attachments/order/{ORDER_ID}. Please note that if you just delete files or directories, the link to the file will still exist in the order and return 404 error if you try to download the file.
Thats fine, we store all files offline after quote has been presented.
We have added the output of the attachments number to the tabs. So now you will see, for example, "Attachments(2)" for 2 files in the tab title in the admin panel and at the storefront.
We have added the output of the attachments number to the tabs. So now you will see, for example, "Attachments(2)" for 2 files in the tab title in the admin panel and at the storefront.
