Abnormal 404 Error

Hello all,

I’m using CS-Cart 4.3.2
My website is:
http://shampoo.hk

My website have a abnormal 404 error, if I use chinese version(see attachment),
中文繁體>品牌>B>Batiste
it is normal
http://shampoo.hk/category-112/b/batiste-tc/

But if I use english version, English>Brands>B>Batiste
following error happen:
http://shampoo.hk/brands/b-en/batiste/

anyone can teach me how to fix it, thank you very much.

404.jpg

Looks like something wrong with the SEO module. Please try to reinstall this addon

Thanks your hints, after I enable SEO setting “Show language in the URL”, the problem is solve, thanks your help again^0^

By the way, I have install your company’s Search Improvements addons, I found some error in my website, if you don’t mind, please do the following test:

1. go to my website: http://shampoo.hk/en/
2. search product box enter “Aveda”
3. search result come out, you can see it have two pages, however, there is no response when I click page 2 or the next button, after I disable Search Improvements addons, it turn back to normal.

I have try to search another words e.g. Kerastase, Goldwell, Davines, but there is no error found, do you have any idea?

Thanks you.

Thanks your hints, after I enable SEO setting "Show language in the URL", the problem is solve, thanks your help again^0^

By the way, I have install your company's Search Improvements addons, I found some error in my website, if you don't mind, please do the following test:

1. go to my website: http://shampoo.hk/en/
2. search product box enter "Aveda"
3. search result come out, you can see it have two pages, however, there is no response when I click page 2 or the next button, after I disable Search Improvements addons, it turn back to normal.

I have try to search another words e.g. Kerastase, Goldwell, Davines, but there is no error found, do you have any idea?

Thanks you.

We have never faced such an issue. Please PM me temporary FTP access so that our specialists can examine the issue and fix it ASAP.