Hi,
I am testing default CS Cart abandoned cart email notification and looks like it is not working. I have configured "Abandoned cart campaign", and configured it to be sent after 1 day.
While testing I login as user, add product to cart and leave, no emails coming after 1 day.
Do I miss something on the setup? Any way to test it after let's say after 10 min. or so?
You should send the newsletter manually. The system will check abandoned carts and send necessary notifications
Not very clear, if system checks and sends notifications after one day automatically, why should I send newsletter manually?
Also, none of notifications are received by users with abandoned cart after 1 day.
It does not send e-mails automatically. When you send newsletter, the system checks abandoned carts.
For example, you send newsletter on Friday. The system will take into account all abandoned carts until Thursday
I know, the logic is wrong but the module works in this way for ages.
Thanks for explanation. Really weird logic. In this case does the system support cron jobs ( setup on server)?
I tried the following format, but it throws error:
https://myshop.com/admin.php?dispatch=newsletters.batch_send&cron_password=MYPASS
Thanks for explanation. Really weird logic. In this case does the system support cron jobs ( setup on server)?
I tried the following format, but it throws error:
https://myshop.com/admin.php?dispatch=newsletters.batch_send&cron_password=MYPASS
Unfortunately, cron jobs are not supported by this module
Ok, thanks for confirming.
So if I dont send any Newsletters it will not remind anyone? Thats really weird.
We usually dont send out any via cscart at all.
So how do we set up a Newsletter that will always and for anyone (also new customers) send a reminder?
Any when this NL is send once will customers always get a reminder even if he decides to buy something many months later?
Thx for clarifaction