Abandoned Cart Default Email Notification Testing

General General Questions
1

Hi,

I am testing default CS Cart abandoned cart email notification and looks like it is not working. I have configured "Abandoned cart campaign", and configured it to be sent after 1 day.

While testing I login as user, add product to cart and leave, no emails coming after 1 day.

Do I miss something on the setup? Any way to test it after let's say after 10 min. or so?

2

You should send the newsletter manually. The system will check abandoned carts and send necessary notifications

3

Not very clear, if system checks and sends notifications after one day automatically, why should I send newsletter manually?

Also, none of notifications are received by users with abandoned cart after 1 day.

4

It does not send e-mails automatically. When you send newsletter, the system checks abandoned carts.

For example, you send newsletter on Friday. The system will take into account all abandoned carts until Thursday

I know, the logic is wrong but the module works in this way for ages.

5

Thanks for explanation. Really weird logic. In this case does the system support cron jobs ( setup on server)?

I tried the following format, but it throws error:

https://myshop.com/admin.php?dispatch=newsletters.batch_send&cron_password=MYPASS

6

Thanks for explanation. Really weird logic. In this case does the system support cron jobs ( setup on server)?

I tried the following format, but it throws error:

https://myshop.com/admin.php?dispatch=newsletters.batch_send&cron_password=MYPASS

Unfortunately, cron jobs are not supported by this module

7

Ok, thanks for confirming.