Every time I change an order status, the ‘orders department’ is notified even though I de-selected this option in admin. I’ve unchecked this option for all statuses and ensure that when the status is changed, both checkboxes are unchecked, but emails keep getting sent. I thought it may have been a mail server config issue, i.e. from address is automatically cc’d, but my host has checked it out and all appears ok.
Any suggestions would be appreciated.
Yeah it's always selected as default when you go to do it manually, is there a solution to this?