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Member Since 20 Nov 2006
Offline Last Active Jul 07 2018 03:23 PM

Posts I've Made

In Topic: Missing Customer's Address Information

14 April 2018 - 05:54 PM

Started a new topic here, didn't want to keep hijacking. Thanks!



In Topic: Missing Customer's Address Information

10 April 2018 - 03:36 PM

Not trying to hijack the thread, but I too am experiencing a similar issue with PayPal overriding our site's shipping info (I also don't have the "override" setting checked in the add-on). However, it is happening on every one of our orders. Support is aware but they haven't gotten back just yet. Not seeing any other fixes in the forums. ?

In Topic: Sitemap And Robots...

05 February 2018 - 04:06 PM

Small update but no real progress. I received a "stock" htaccess file from CS support, but it's quite a bit different than the one I currently have, and our store is working fine other than this sitemap issue, so not sure I want to mess with it.


Tool - thank you. config.local has "domain.com" (no www), so not sure what that gets me or if that's correct. Again, almost sure that is what I have always had.



Bottom line is that the url domain.com/sitemap.xml loads fine, but www.domain.com/sitemap.xml loads our home page. And maybe it's no big deal and won't make any difference with Google or SEO, I'm no expert there.


Thanks everyone for the feedback and help, if I come to any other conclusions as to what we're doing wrong, I'll reply back.

In Topic: Sitemap And Robots...

01 February 2018 - 10:13 PM

Tool - thanks for that, yes, still wondering that myself as in my prior post about loading the home page instead of the sitemap. Odd.

In Topic: Sitemap And Robots...

01 February 2018 - 04:21 PM

Ok, so I now have in my Google console the following 4 properties (whether I need them or not), resubmitted sitemap.xml in all of them, and what the sitemap status is :


http://ourdomain.com- sitemap is reporting properly

https://ourdomain.com- sitemap is reporting properly

http://www.ourdomain.com- sitemap reporting the html error

https://www.ourdomain.com- sitemap reporting the html error


(After these 4 were in place, I was also able to save the "no preferred domain" site settings in each. Again, no idea what that will do.)


So, at least I know my CS installation is not causing anything, at least I don't think. I will call them off. And thank you for pointing me in the right direction of loading different URL's for the sitemaps to test, must have missed that the first 50 times I tried.


Now, just not sure what properties above I really need to maintain in Google console. ?