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Member Since 15 Mar 2006
Offline Last Active Nov 28 2017 06:29 PM

#213263 Simple And Tightly-Integrated Helpdesk Addons

Posted by snorocket on 03 May 2015 - 03:41 PM

Most tickets in a webshop are related to specific orders. So its needed that staff can easily see the customers orders and order status when they look at the ticket.

This is default functionality in Snorocket's customer service addon, when a customer submits a ticket or inquiry through the order details page it is automatically associated with that order number. The store admin can view, add, edit associated inquiries to orders.

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You can see after the customer submits a help inquiry they will be able to view, reply to their own inquiry that is now associated with that order:
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#189966 Cart-Power Add-On: Invoice/packing Slip Constructor

Posted by snorocket on 19 August 2014 - 04:54 PM

I got this addon awhile back for a customer and just got around to installing it. I can say that I'm very impressed with it, great job !

#185856 Сart-Power Add-On: Mass Order Status Update

Posted by snorocket on 16 June 2014 - 06:16 PM

Looks good. Is this available for free? If not, how much does the mod cost. Does it support older cs-cart version? Thanks.

I bought this last week, it works great !

#185711 Cart-Power Add-On: Power Blog

Posted by snorocket on 14 June 2014 - 03:03 AM

ok so when I spazed out and bought lots of addons the other day this was another one I got and wanted to use to help categorize my installation documents. I've been very happy and think it turned out very nice, you can see what I've done here:


#185590 Cart-Power Add-On: Images Gallery

Posted by snorocket on 12 June 2014 - 01:52 PM

So I spazed out yesterday and went on an addon buying spree, I couldn't resist when I picked up this addon from cartpower along with a few others, anyways it's great how the image gallery integrates into the existing pages functionality and the ability to set the # of columns and captions is perfect, finally someone makes an addon the way it should be, way to go !

#185284 Cart-Power Add-On: Invoice/packing Slip Constructor

Posted by snorocket on 07 June 2014 - 03:41 PM

As far as we understand, you would like get ability to create templates for invoice or packing slip and then choose one of them, right?

This would actually be really nice, the ability to create different designs for invoices and packing slips then setting which one we would like to use, this would allow us to use a different designs for wholesale and regular customers, possibly even setting them by usergroup, paypal has similar functionality in creating multiple designs but very limited in being able to design the layout - Sno

#184026 Adding Sku's To Product Options?

Posted by snorocket on 22 May 2014 - 01:12 AM

It's not going to work with a global option because the global option functionality is assuming that all the product options are the same, in your case it appears they are not all the same and each option requires it's own unique sku. I'm not sure it would even be possible to have a sku for a global option. Better off applying your global options to the product "not linked" and manually adding the sku's with the option combinations functionality - Sno

#184022 Adding Sku's To Product Options?

Posted by snorocket on 21 May 2014 - 10:47 PM

You can add product codes (sku's) through the option combinations functionality. I'm not sure why its done this way because it's confusing as it should just be under the option variants after the weight modifier:

#183534 Helpdesk

Posted by snorocket on 14 May 2014 - 03:34 PM

@Clips, sure the new 4.1.4 version will be using hooks where required and no core changes. As always Sno's Helpdesk Addon is 100% integrated into CS-Cart with no monthly fees. I will only have a few addons so support, if any is needed, should be alot easier this time around :)

#183255 Some Add-ons to Be Excluded from CS-Cart 4.1.1

Posted by snorocket on 10 May 2014 - 07:20 PM

We would also like to know if the Product Configurator is going to eventually be deleted from future updates or just disabled???

The CS-Cart team will no longer develop these add-ons and they will not be adapted to CS-Cart 4.1.1+

It's probably time to get a group together of interested users who could develop the addon into a more useful and intuitive layout that even a grandma could navigate through - Sno

#178372 Cs-Cart Is Now Forcing You To Pay For "searchanise" If You Want To Us...

Posted by snorocket on 27 February 2014 - 06:18 AM

Here is a perfect example of how BAD the default search is in CS-Cart. If you look at the following product on their website...
Now in the search box do a search for...
green cell
...and it will return and say no products found! The sad part is you just looked at a green cell phone but their search has been downgraded so low that it can no longer find it.

Konstantin, this is completely unacceptable for any shopping cart, even opensource carts have better search functionality which is highly embarrasing to CS-Cart, you have customers switching to other carts because this search bug is so horrendous, customers have to be able to find products on our sites or the software is useless. You really need to post a fix immediately, as in tomorrow when I get out of bed I expect to see a patch to fix the search functionality. If I can't find products on my own site then customers never will. Fix it - Sno

#178338 Free Addon: Shipping Availability 4.1.x

Posted by snorocket on 26 February 2014 - 04:41 PM

I upgraded ShippingKits Shipping Availability Addon to 4.1.X, it works lovely, everybody enjoy, really had a good time making this addon go -Sno

v4.2.1 compatible version added, make sure you download the correct version !

Attached File  Shipping_Availability_4.1.2.zip   16.21KB   122 downloads

Attached Files

#160661 CS-Cart 4 Beta is Released

Posted by snorocket on 25 April 2013 - 04:13 PM

C4 has an out of the box Google Page Speed score of 21/100 and a YSlow score of C. Improving these out of the box scores should be an absolute top priority !

#130307 Snorocket Customer Service

Posted by snorocket on 31 January 2012 - 06:22 AM

I completely removed KnowledgeBase and Quote/Invoicing addons from my server. By tomorrow I will remove the Helpdesk addon as well. HelpDesk addon is removed as well. Now it is your turn to put $120 back into my PayPal account.

Dear Viktor, if I could issue a refund I would but because you disputed a charge-back the transaction and funds are being withheld by paypal until they make a decision. If paypal grants you the refund then we are settled, if not then we still honor your right to install the addons - Sno

#127905 Snorocket Customer Service

Posted by snorocket on 15 December 2011 - 01:58 PM

I'm not really sure what you're trying to say here... but I certainly didn't hijack your thread. This is a forum, where anyone can post their experiences or points of view, and that's exactly what I'm doing.

The thread is hijacked and to top it off your not telling the truth !

I'm just pissed that I paid good money to originally get the addon started, yet over a year later I still can't use it, and snorocket promised to get me a license code but never delivered, and now doesn't respond at all anymore.

I've already responded and sent you the license yesterday BEFORE you posted this post and said "and now doesn't respond at all anymore." which is not true.