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Irfan Ahmad

Member Since 22 Feb 2019
Offline Last Active Jan 12 2020 08:26 PM
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#320266 Messaging Center - Customers

Posted by Irfan Ahmad on 26 September 2019 - 04:39 PM

We cleared cache to make sure changes were applied right away.

But who knows what made it work :-)

Possibly the issue was caused by cache




#320047 Order Tracking Roadblock

Posted by Irfan Ahmad on 20 September 2019 - 03:22 PM

Thanks again. It seems to work with Order ID; sends an email to customer's email address to check order status via a one-click expiring link.

Sorry, I corrected the post. You can use only Order ID or E-mail address in this field




#319474 More Beneficial Forums

Posted by Irfan Ahmad on 04 September 2019 - 04:10 PM

Greetings, fellow members.
While browsing these forums for answers and help, I have noticed that a user asks a question and respected members tried to help which is very much appreciated. 
At the same time, some of the final answers appeared to be "check your pm".
 
I want to ask everyone: Does this kind of answer help other users with their problem? I believe that this is less than helping, because the solution never appeared on the forums and other users searching for the same or a similar problem will be forced to look elsewhere for a solution - or post a new thread to ask for help.
 
Now, there are a couple apparent issues arising from this scenario:
  1. Since the solution was not provided in the thread as a post, other users searching for a solution have their valuable time wasted on reading the whole thread but without a solution!
  2. As a result of a user unable to search for a solution (to an existing problem or question,) he/she will post it as a new thread. Therefore, there will be more threads for the same issue and:
    • More users will have their time wasted trying to find solutions from more than one threads. And
    • More users will have their time wasted when they post new threads for a similar or an existing issue.
  3. However, when the answers are provided inside a thread, our respected cs-cart team members will have lesser number of new threads to respond to. This will allow them:
  • more time to dedicate to working on new and improved features of cs-cart/  MVE,
  • to develop advanced and progressive plugins, and
  • to dedicate more time towards resolving existing support tickets/ bugs.
 
What do you guys think?
 



#317172 New Facebook Pixel Integration

Posted by Irfan Ahmad on 28 June 2019 - 07:01 AM

I understand it's an old thread, but hope my solution is helpful for someone who is searching for an answer.

 

You would want to put all the facebook pixel "fbq" code lines on the header of the default page. To accomplish this you would log on to the admin panel of your cs-cart; then go to layouts-> click the layout that is set as default-> click the cog (gear) icon on the layout's name. One the window that appears, scroll down to "Custom HTML code" and paste the pixel code provided by facebook. Make sure to click "Save" when you're done.