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Member Since 30 Jul 2018
Offline Last Active Aug 05 2020 03:50 PM

Topics I've Started

Message Center Error Help

24 July 2020 - 08:10 AM

Hi folks,


Looking for some advise if possible please.


When replying to a message via the message center after submitting my reply I was presented with the following error message.


"ErrorMessage could not be sent.

Mailer Error: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:392C0000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:38390000, 1.36674:0E000000, 1.61250:00000000, 1.45378:3D390000, 1.44866:44010000, 16.55847:C01B0000, 17.43559:0000000024020000000000000000000000000000, 20.52176:140F908C1700F01F00000000, 20.50032:140F908C8717F01F00000000, 0.35180:140F908C, 255.23226:AF2C SMTP code: 554 Additional SMTP info: 5.2.0"


Any help or guidance would be hugely appreciated. Our email settings seem to work for all other aspects CS-Cart.

Many thanks

Temporarily Disable Checkout

10 June 2020 - 09:55 AM

Hi everyone,


I am looking for some advise please.


I want to soft launch a website so customers can view all the products and their prices but for the time being I dont want them to be able to checkout. Instead I would like to display a message asking them to get in touch.


Is this possible easily does anyone know?


Would simply removing all payment methods from the store front prevent this?


Many thanks for any suggestions in advance :)

Skipping Payment For Certain Products

16 March 2020 - 02:11 PM

Hi all,


I have some products listed on my website under a separate supplier and the shipping needs are too complex to calculate via the website.


I am hoping to achieve a system where the customer can place an order for the product, listed under this separate supplier, like usual but skip payment so the order comes through as usual with a packing slip etc.


We can then issue an invoice outside of the website once shipping etc has been calculated.


Is there a way to achieve this and ideally limit the skip payment functionality to a specific supplier only.


I would be grateful of any advice on how to achieve this.


Many thanks,


Telephone Number Profile Field Help

08 January 2020 - 10:53 AM

Hi all,


I have recently updated my store beyond 4.10.1 and now all telephone number profile fields are displaying with an input mask. (see attached screenshot for reference).


Is there any way to fix this at all? We only supply to the UK via our website and have previously just allowed any digits. This setting doesn't appear to have changed. (Please see other screenshot attached).


This will only confuse and put off potential customers for us so any help would be hugely appreciated.


Thank you

Showing Quantity Discount When Using 'sign Up For Notification'

07 January 2020 - 04:33 PM

Hi all,


I was just wondering if its possible to still display the quantity discounts for a product when that product is out of stock using the 'sign up for notification' action.


Any help or guidance would be really appreciated!