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plh212

Member Since 06 Apr 2018
Offline Last Active Nov 05 2019 09:38 AM
*****

#321373 Totalserver Solutions... Totalsucks!

Posted by plh212 on 01 November 2019 - 12:02 PM

Hello,

Stay away from TotalServer Solutions.

I have been a customer of theirs since 2004 -- yes that's 15 years!

Before being TotalServer Solutions it was EWD Hosting and maybe 6 or 7 years they merge.

I had been hosting my X-Cart site and for the last two years my CS-Cart.

Had a problem yesterday (customer could no longer checkout). After 5 hours of back and forth I asked them to restore from the last backup... only to be told I don't have backup services!!!

 

What??? It's like discovering after a flat tire that you don't have a spare because during the last oil change they removed your spare tire since you did not sign for spare tire service!!

 

So stay away from these clowns and totally unethical people. As a matter of fact there are so Not-To-Be-Trusted that no prices for services or hosting plans are to be found on their website!

 

Phil




#313743 Guests List Added To Profile

Posted by plh212 on 28 March 2019 - 12:28 PM

Ok. After a thorough review I must admit I was wrong and OrangeGirl and eComLabs were both right. You can indeed create different shipping addresses. The current setup is not entirely clear and will not be to my customers. What is needed I believed is a clearer and better interface for customers.

 

My sincere apologies to both eComLabs and OrangeGirl!

Phil