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zprahnori

Member Since 29 Mar 2018
Offline Last Active Jun 12 2018 03:47 PM
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Topics I've Started

Iframe

12 June 2018 - 09:34 AM

Hi

 

Is there anybody that could help me in the correct direction of getting the iFrame ti work how I want it to work?
Currently making use of a button my code is:

<form method="post" action="dispatch[index.pre|fn_hook1]">

                <input type="button" value="Customise" name="dispatch[index.pre|fn_hook1]" onclick="window.open.href=window.open ('MYURLHERE','popup','width=800,height=800'); return false;">

</form>

 

However I want this to open in the same window so you can still see the shop header and footer.

 

Any help is appreciated.

 

Kind Regards

 


Two Payments Taken

07 June 2018 - 07:55 AM

Hi

 

I have an issue with CS-Cart; has anybody else had this issue/know how to fix it?

 

We had a customer place an order with their bank card which failed. They then received a payment failed email. They then paid via PayPal from another account which worked however money was taken from their card too so we recieved two payment.

 

Can anybody help with this so it does not happen in the future?

 

Any help/advice is appreciated.

 

Kind Regards

 

 


Incomplete Order Status

21 May 2018 - 09:00 AM

Hi

 

I am using cs-cart. A customer has placed an order but emailed in saying the order is incomplete. I have found the order ID in incomplete orders. The payment has been taken. Why has this come through to incomplete order? The customer also used a card method not PayPal.

 

I have this same issue with a user who used PayPal and again the money has been taken from the customer.

 

How can I prevent this from happening in future and why has this happened?

 

Any help would be really appreciated.

 

Regards