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zprahnori

Member Since 29 Mar 2018
Offline Last Active Jun 12 2018 03:47 PM
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Posts I've Made

In Topic: Incomplete Order Status

22 May 2018 - 09:18 AM

It looks like the payment method was not well configured. It looks like the payment processor did not receive a response from the payment system. Do you have a set address in PayPal where to receive payment notification in Profile website payments on PayPal ?

 

Best regards

Robert.

 

Hi Robert

 

Thanks for the reply.

 

Yes there is a set address in PayPal.

 

Why would this have happened with a card payment?

 

I only found out this happened because the customer emailed me which made me look at past orders that are incomplete but some have been paid.

 

Any help is appreciated.

 

Thanks Again