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Ghiyas

Member Since 07 Aug 2017
Offline Last Active May 23 2018 03:39 PM
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Topics I've Started

Issue With Company Fields

23 April 2018 - 08:33 AM

Hello, I have noticed there is a slight issue with the company fields.

 

If I create an order in the backend and fill in the company fields, it works fine and as intended. 

However, if a customer makes an order in the storefront and fills in the company name, it doesn't copy this across to the backend or the invoice. It also doesn't copy the company name to their profile. I have tested this myself and have seen this problem. 

 

Is anyone aware of this, or have I set up something incorrectly? On the profile fields, "company" is set to show but not required which I wouldn't have thought would be the issue as I have the "phone number" field set up the same way and it works properly. 

 


User Group Discounts For Options

06 April 2018 - 10:08 AM

Hi,

 

I currently use the quantity discounts so trade customers get products at a cheaper price. However, I can't find any way of also having the product options be cheaper for trade customers.

 

So what I am wanting is something like this:

 

Product X is £100. Adding option 1 is £10. Adding option 2 is £20.

For Trade customers: Product X is £80. Adding option 1 is £7. Adding option 2 is £15.

 

Am I missing a trick here or is this not part of CS-Cart?

 

Many thanks!


Footer For Invoice Document

07 March 2018 - 02:22 PM

Hi,

 

I was wondering if anyone can give me some advice on setting up a footer on an invoice document. I have tried using <footer> but this keeps it just below the total price.

 

What I am hoping to achieve is have the footer at the bottom of the page and not the bottom of the text (like how Microsoft Word does footers).

 

Many thanks!


Incomplete Orders

19 February 2018 - 10:15 AM

Hi,

 

I have noticed quite a few incomplete orders on my system. Can anyone advise me why an order would go into incomplete?

 

I thought it would go into incomplete if a customer adds the products to their basket and then doesn't go ahead with the purchase (like the abandoned carts). However, there seem to be a few orders made by myself (which I use to quote for customers) that have gone into there but I always leave them in 'open' so I'm not sure why they have appeared in 'incomplete'.

 

Lastly, I have had one or two real orders appear as 'incomplete' instead of going into 'paid'. Luckily I get the order notification emails but this is very concerning as it could be easily missed!

 

Many thanks


Megnor Custom Js File?

07 February 2018 - 12:27 PM

Hi,

 

Is anyone able to explain what js/megnor/custom.js?ver=4.6.2 is? I found when using the Google Chrome dev tools to check the speed of my website and it says "Status Code: 404 Not Found" 

 

If I try to browse to it, it just returns the 404 error page. When I check the folder structure of my website, I dont have a folder called megnor

 

Many thanks!