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Member Since 07 Aug 2017
Offline Last Active Yesterday, 08:10 AM

Posts I've Made

In Topic: Manager Of Order

18 March 2019 - 12:06 PM

Hi eCom, 


Thank you for letting me know. Is there a way of removing a manager from an order, if one was accidentally assigned? 

In Topic: Shipping Costs

21 February 2019 - 09:05 AM

It should look like this




I have done exactly that but it still doesn't work as I was hoping. It does seem like a bug as it takes into account the full weight of all products instead of any additional weight after 5kg.

In Topic: Shipping Costs

21 February 2019 - 09:04 AM

It should be charging $5 + $0.35 for every pound over 5 as I understand it.  If it's calculating as you state, then it's more than likely a bug.


I have tested it on my dev site (v4.8.1 SP1) and on my live site (v4.9.2 SP1) and the same thing happens. Are you able to post this in the bug tracker please, as I am unable to start a new issue? 

In Topic: Shipping Costs

20 February 2019 - 10:54 AM

Try to use the following configuration




It should solve your problem


I have tried this but it doesn't do what I need. If an item is 10kg, the shipping cost comes out as £8.50. It seems it is working it out as Base price + (Full product weight*0.35) instead of Base price + (additional weight after 5kg*0.35) where the additional weight in this example is 5kg. I hope this makes sense?

In Topic: Thumbnails, Can No More 'upload Them Manually'

18 October 2018 - 01:51 PM

I believe this will need custom modification to bring it back. Contact a developer to do this (https://marketplace....alog.html?sl=en