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Member Since 29 May 2017
Offline Last Active Yesterday, 06:07 PM

Topics I've Started

Copy Of Website On The Same Server

02 May 2019 - 12:43 PM



I have created a dev subdomain on the same server and created a copy of my website for testing. Everything was fine for 5 minutes after it looks like not load properly (see the picture attached). Please could advise what could happened. 


Thank you in advance.


12 December 2018 - 06:56 AM

Dear All,


Have a question about a currencies. My primary currency is GBP £ , we have vendors who selling in other countries and currencies for example Euros. So, when they creating product they meant to sell in their currency euros. But on product creation shows PRICE(£). Is this bug or how it works MV?


Documentation says:


Price—base product price in your store’s primary currency. Prices in other currencies are converted automatically, according to the exchange rate that you specify. All calculations are done in the primary currency.


Is it possible that vendors from other countries can input their selling currency for price?



Upgrade Process Of Your Store Has Failed

25 November 2018 - 08:58 PM

Upgrade process of your store has failed

Please restore the pre-upgrade backup manually or via a link sent to your email address, then contact our technical support.


Tech details: Couldn't complete migration 20180907075629_addons_vendor_communication_added_privileges_for_admin.php. Reason: Duplicate entry 'manage_vendor_communication' for key 'PRIMARY'.

Completed migrations: 13 out of 21.


How to fix it? MV 4.8.2 -> MV 4.9.1


Thank you.

502 Bad Gateway

12 November 2018 - 07:21 AM



I need an urgent help please. I have moved to new webhost and cannot access an admin backend : 502 Bad Gateway nginx.

Plus front service unavailable.


PHP Fatal Error       Message   Uncaught Error: Call to undefined function smarty_modifier_date_format() in /var/www/vhosts/xxxxxxxxx/httpdocs/var/cache/templates/thin_theme/8ee1e8fd01e2c0031b26a95c4e7d2214c0889a60.string.php:28   Stack trace:   #0 /var/www/vhosts/xxxxxxxxx/httpdocs/app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(188): content_5bdbf75c300ae7_23604883(Object(Smarty_Internal_Template))   #1 /var/www/vhosts/xxxxxxx/httpdocs/app/functions/smarty_plugins/function.eval_string.php(19): Smarty_Internal_TemplateBase->fetch('string:{** bloc...')   #2 /var/www/vhosts/xxxxxxxx/httpdocs/var/cache/templates/thin_theme/ab027d50efc796b0f0924a62c2fde825a97a6164.tygh.smarty_block.tpl.php(59): smarty_function_eval_string(Array, Object(Smarty_Internal_Template))   #3 /var/www/vhosts/xxxxxxxx/httpdocs/app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(188): content_5be92880eb83e3_48212416(Object(Smarty_Internal_Template))   #4 /var/www/vhosts/xxxxxxxxx/ht       Error at   var/cache/templates/thin_theme/8ee1e8fd01e2c0031b26a95c4e7d2214c0889a60.string.php, line: 28       Backtrace       -->


Thank you