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attroll

Member Since 25 Dec 2016
Offline Last Active Mar 08 2022 02:46 AM
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Topics I've Started

Getting The Message , Download Link Is Expired

12 January 2021 - 12:24 AM

I just discovered an issue in the “Files To Sell” of a product.
I don’t know if this is an issue on my part or the software’s part.
 
I have a product that I sell in my store, it’s a PDF.
I set it up and the selling part has been working fine for months now.
 
The issue is that I have an updated PDF that I want the customer to have.
 
I have added a new file in the “Files To Sell” section of the product.
I uploaded the new PDF and set the activation setting to “Immediately”.
The file is also “Active”.
 
The product shows in the users download listing, but it also says “download link is expired or is not ready”.
Why is this saying this, I just added it to the listing.
How can I get it so the user can download the file?

Service Unavailable

26 December 2020 - 09:13 PM

I did not do anything except change one of my PDF products to Agreement Required.
Then I stated getting an error when checking out "Service Unevaluable"
 
Here is the error message below.
What do I need to do to fixe this?
 
TypeError
Message
Argument 1 passed to fn_get_edp_notification_rules() must be of the type array, boolean given, called in /home/whiteblazepages/public_html/store/app/functions/fn.cart.php on line 2636
 
Error at
app/functions/fn.cart.php, line: 10856
 
Backtrace
File: app/functions/fn.cart.php
Line: 2636
Function: fn_get_edp_notification_rules
File: app/addons/paypal/payments/paypal.php
Line: 170
Function: fn_change_order_status
File: app/functions/fn.cart.php
Line: 1650
Function: include
File: app/functions/fn.cart.php
Line: 9760
Function: fn_start_payment
File: app/controllers/frontend/checkout.php
Line: 378
Function: fn_checkout_place_order
File: app/functions/fn.control.php
Line: 679
Function: include
File: app/functions/fn.control.php
Line: 430
Function: fn_run_controller
File: index.php
Line: 25
Function: fn_dispatch

Trouble Printing Documents/bulk Packing Slips

21 November 2020 - 11:52 PM

I am having a problem since I upgraded CS Cart.
Now with the new version (with highlighting the line), I cannot get it to bulk print packing slips.
When I highlight my sales and click on “Print Documents-> Packing slip”, it pretty much seems to refresh the screen do nothing.
 
Has anyone else had this issue, know what causes it or how to fix it. I need to get back to printing bulk packing slips?

Sales Reports Not Showing Correctly

21 October 2020 - 11:50 PM

I just noticed that when I went into my CS-Cart’s Sale Reports, it shows that I made nothing for anything I sold this year.
I don’t know what happened. I set my products up just like I have in previous years.
Has something change in CS-Cart that would have caused this to happen?
I have attached an image so you can see what I am talking about.
Can someone help me out here, please?

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