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Vins

Member Since 23 Jun 2015
Offline Last Active Nov 26 2016 12:02 PM
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Topics I've Started

"service Unavailable" Page Is Popping Up When I Try To Access To The Website

21 November 2016 - 08:08 AM

Hello,

 

There is a technical issue in my website. I hope you can help me.

 

I have been using the Multivendor v.4.3.9. Just 2 days ago when I tryed to access to the website, I saw that the system is showing the "Service Unavailable" page. I can only access to the Multivendor Admin's control panel.

 

Once I tryed to access to the home page, I checked the "Page source" section by Chrome's Inspector and I found the following message:

 

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PHP Fatal Error Message Uncaught Error: Call to undefined function smarty_function_eval_string() in [domain hidden]/var/cache/templates/responsive/e73f8829564b069ef036feb4d7fef3b03fd46a03.tygh.smarty_block.tpl.php:55 Stack trace:

 

#0 [domain hidden]/app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(188): content_575d487ae6c686_04050140(Object(Smarty_Internal_Template))

 

#1 [domain hidden]/app/Tygh/SmartyEngine/Core.php(73): Smarty_Internal_TemplateBase->fetch('blocks/smarty_b...', NULL, NULL, Object(Tygh\SmartyEngine\Core), false, true, false)

 

#2 [domain hidden]/app/Tygh/BlockManager/RenderManager.php(599): Tygh\SmartyEngine\Core->fetch('blocks/smarty_b...')

 

#3 [domain hidden]/app/Tygh/BlockManager/RenderManager.php(428): Tygh\BlockManager\RenderManager::renderBlockContent(Array, Array)

 

#4 [domain hidden]/app/Tygh/BlockManager/RenderManager.php(372): Tygh\BlockManager\RenderManager::renderBlock(Array, Array, 'C')

 

Error at var/cache/templates/responsive/e73f8829564b069ef036feb4d7fef3b03fd46a03.tygh.smarty_block.tpl.php, line: 55

 

Backtrace -->

 

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Could you please help me to understand what is happening?

 

Thank you very much!

Best, Vincenzo