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Member Since 29 Apr 2015
Offline Last Active Jan 04 2016 09:49 AM

Topics I've Started

Cannot Redeclare Smarty_Function_Cycle

19 November 2015 - 04:17 PM

We came across with an odd situation that you may know how to solve it.
We have the production and testing website on the same server but different folders. The production site works fine but when we open a product in the testing site we get the following error right after the description layer:
Fatal error: Cannot redeclare smarty_function_cycle() (previously declared in /www/app/lib/other/smarty/plugins/function.cycle.php:47) in /www/testing_site/app/lib/other/smarty/plugins/function.cycle.php on line 107
Also mention that the testing site is clone of the other. Same files (except for the config.php and config.local.php) and same dabatase pointing to another location.
Does anybody know why we are getting the Smarty error message only in our testing website.
Thanks for the help

How To Find Out The Variable Names

05 November 2015 - 07:35 PM



We just created several new profile fields (Administration > Profile Fields) and we would like to add some of them to the invoice but we do not know the variables assigned. How can we find this out?



Thank you for the help!


Products Tab Is Missing From Import Data Area

02 September 2015 - 04:46 PM

I'm on v 4.3.1 and for some reason the Products tab is missing from Import Data area. We are getting the following error messages:
Error Invalid pattern definition: alternative key is missing
Error Pattern not found
Does anyone know what files to check to troubleshoot this?
Thank you in advance.

Product Options Configuration

13 August 2015 - 09:55 AM


Does anyone know if it's possible to create a Global Product Option that appears/is enabled depending on the option selected in another Product Options box?

For instance, a default 'Product Option#1' with 4 options, the 2 first options will let the user select an option from 'Product Options#2' and the other 2 options from 'Product Options#3'.

I hope the question is clear.


How Vendors Are Getting Paid?

21 July 2015 - 12:24 PM


We are setting up our Multi-vendor site, and we came up with a basic question that we are not able to understand.

How vendors are getting paid? We already set up the payment methods (credit card and paypal) with our company information but we don't see a place for the vendor to introduce this information. How are they supposed to get paid without this info?

Can you please clarify?

Thanks for the help!