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Member Since 18 Sep 2014
Offline Last Active Jun 22 2018 07:00 AM

Posts I've Made

In Topic: Difference Between Licenses

25 July 2015 - 04:25 AM

Thank you, sorry for my delay, I forgot to tag this topic.

In Topic: Difference Between Licenses

19 July 2015 - 09:55 AM

So does this mean: If I don't renew my website will not function?
Does it mean my website continues to function but I do not get up-grades/up-dates?

In Topic: Cant Access Admin When Upgrading From 4.3.1 To 4.3.2

08 July 2015 - 06:37 AM

Thanks for the offer mazter but I have submitted a ticket to cs-cart. Will see if they can give me fix quickly.

In Topic: Cant Access Admin When Upgrading From 4.3.1 To 4.3.2

07 July 2015 - 03:47 PM

Tried to up-date to 4.3.2. At the final stage it failed. I had copied the restore link provided during upgrade and also received an email confirming my up-grade and if my site is not working to click on the restore link.

Neither my website or my Admin Panel is working. The link provided to restore also fails open/work.

I made a back up using Admin Panel before start upgrade.

I also copied all my files sitting on the server and placed them in a temporary folder on my server. Thinking if the back up fails, I can delete and copy them back over.

Because of the upgrade failed, I deleted the files on my server for my main domain (They are still in my trash folder) and I copied back the original finals I had copied to a temporary folder. Since doing this my website/url now shows "store closed for maintenance message" (This is more encouraging than before).

I can now reach the Admin Panel login page but my password or username is not accepted. I have clicked the password reminder/reset option but I am not getting an email to complete.

I really want to make the up-grade but right now I need my site back up and running using previous.

Can someone help me please? If you can get me up and running I will then put a ticket into cs-cart to explain issues and request they make the up-date for me because something clearly going wrong.

I would request their help now but historically support takes many days and I am now losing income (4hrs), preferring and hoping someone here can help.

Thank you, my fingers are crossed.

In Topic: Review of www.webgraphiq.com

30 January 2015 - 06:40 PM

Seems there are some negative reviews here. I can only speak for my own experience that Thomas has always helped where necessary, like a very minor bug fix and knowing my own experience is not so good, he simply goes in via ftp and works the magic. He also more recently helped me on a blog text sizing desire I had.... he could have refused, but he didn't.

5 stars from me Thomas. Thanks.