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Member Since 04 Apr 2014
Offline Last Active Sep 16 2022 10:56 AM

#270094 Viva Shop Template Bug

Posted by KPCPC on 03 February 2017 - 06:11 PM

My experience with EnergoThemes is only positive and directly contradicts with what I read. We (as a company) are with the Vivashop theme for the last 2 years (actually from the first version of the theme) and 1 year prior than that with their EnergoTheme. We have requested from them hundreds of tasks (paid and unpaid) and even for tasks which they were supposed to be paid they offered them for free even if it wasn't their task to do (but completely knowledgeable). 


During the past 3 years with direct cooperation with EnergoThemes I have personally sent them too many emails about "bugs" that they were caused by 3rd party addons and they helped me every single time or pointed me what to do to resolve them. Have in mind that that you need to put down a lot of time (and money of course) in order to have everything working with each other especially 3rd party addons and any theme, not just themes from EnergoThemes.


I am certain that if the "issue/bug" is reported accordingly they will fix it and/or help/assist to deal with it. As said above my experience is only positive with them and I strongly recommend them.