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energothemes

Member Since 12 Aug 2013
Offline Last Active May 16 2019 03:31 PM
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#314798 Vivashop Theme Bug Menu

Posted by energothemes on 29 April 2019 - 07:11 AM

Hello,

 

We have some problems with Vivashop theme,

The menu All Departments is always collapsed, but it shouldn't be like that.

We have tried to reinstall theme and cs-cart several times and that doesn't helped.

 

 

 
 

Does anyone know how to fix this issue with menu? 

 

BEst Regards

 

Dear Mixstore,
 
Usually, the theme/addon developers are able to assist the best regarding their own product(s), that is why we, as the VIVAshop theme developers, have a specifically dedicated support center where we offer technical assistance.
 
Regarding your issue, there is no “bug” in the theme menu, so there’s no need to install and reinstall CS-Cart and/or the theme. All you need to do is to simply follow the instructions given in theme documentation guide in order to learn how to correctly install and configure the theme. More specifically, in section “4.7. Store customization” we explain how to set the correct layout and functionality in accordance to your chosen Skin. 
 
Therefore, pease make sure to follow section “4.7. Store customization” of the theme documentation guide, and, should you still need assistance please do not hesitate to open a ticket on our support platform and we’ll be happy to assist.
 
 

Kind regards,

EnergoThemes



#314567 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 19 April 2019 - 04:57 PM

Dear all, 
 
Easter Bunny is here and it brings you a 30% discount on the VIVAshop theme license price! :)
 
Get the best and most popular CS-Cart/Multi-Vendor theme on the market at a special Easter price!
 
 
VIVAshop-Easter-discount-2019-MP.jpg



#313799 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 29 March 2019 - 04:05 PM

Dear kogi,

Thank you for your comments. Please find below the answers to your inquiries:
 

Do I need a 30 day support to file a bug report?


Theme bug reports may always be sent free of charge regardless of your support subscription. We’re always happy when somebody finds a bug in our product, as this will only help us make our product better. Not only that submitting a theme bug report is free, but once a theme bug is detected we immediately proceed with fixing it, upload the fix on your server (or provide you with the necessary modified files), as well as update the theme archive in the Downloads area of your account. Theme bugs are fixed as soon as they are found simply because we do not want other existing or future customers to get the product containing bugs.

Therefore, if a theme bug is found we strongly encourage you to immediately let us know about it so that we may go ahead and fix it asap.

 

If Allow shopping for unlogged customers: is set to " Hide price and add to cart"
Quantity Discounts is still shown for unlogged in customers


Yes, this was indeed a theme bug. Thanks for letting us know about it. We have identified the issue and just developed the fix, as well as updated the theme archive. Therefore, you may redownload the new theme archive from the Downloads area of your account. To apply the fix to your shop please follow these steps:

1. Extract the new theme archive "viva_v2.26.zip"
2. Navigate to the folder "2.installtion_files/themes"
3. Extract the "vivashop.zip" archive
4. Upload and overwrite the file "vivashop/templates/common/product_data.tpl" to your server
5. Clear your server cache by adapting the link: yourshop.com/youradmin.php?cc&ctpl

Alternatively you may open a support ticket and we'll upload the fix for you.

 

If short description does not exist, Long description is displayed in the short description area, but without linebreaks


This is not a theme bug. This functionality is based on the default CS-Cart code used on the list view of the category pages. So we have just added this functionality on the product pages as well.

The entire product short description is displayed with HTML tags. If the short description is missing, then the product long description is striped of HTML tags, then truncated to a smaller size. If the tags are not stripped, then there is a high probability of leaving unclosed tags during the truncate process which will affect the rest of the page. If the long description was not truncated then the full text of the description would be displayed and this could be very long for some products.

 
Kind regards,
EnergoThemes
www.energothemes.com




#313344 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 18 March 2019 - 11:22 AM

 

Hi 

 

Is it possible to disable the category left right arrow and have it same as energot?
 

pic attached

Regards

kogi

 
 
Dear kogi,
 
Thank you for your message. In the next VIVAshop theme version we will implement a new theme option so you may change the way subcategories are displayed. For the moment please open a ticket on our support center here and we’ll be happy to assist.
 
 

Kind regards,

EnergoThemes

 




#312871 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 04 March 2019 - 11:31 AM

Dear ebritanica,
 

How to know what skin i use in "Part 2: Install the additional two Skin layouts"?

 

If you don't know what skin you are currently using, you may simply take a look at the following link: http://www.energothe.../demo/vivashop/

 

In Part 3: Reimporting the backup layout

Step 1:

Make sure you are on the correct layout of your store by clicking on its name in the "SWITCH LAYOUT" section.


What does you mean with "correct layout of your store"?

This is my 2.16 default theme before update?


Yes, this is the layout of your store that you had been using prior to the update.

 

What i need selet when import layout_backup.xml?


Part 3: Reimporting the backup layout
- Delete all layout pages before import
- Replace existing layout pages

What i need to select?


Please note that our documentation is written out step by step so, unless it is specifically indicated that you need to check/mark/enable something, you can go to the next step. In this case, when you select the "Update current layout" option, the bottom "Override locations by dispatch" option is already checked by default.

 

However, we'd kindly like to remind you that we have a specifically dedicated support center where personalized assistance is offered, as we need to know who are we talking to, what is the website you are referring to, what is your current situation, what are you trying to do and/or at what point did you get so far with the update, etc... Therefore, you may simply follow the step-by-step guide in order to update the theme, and if you need assistance please open a support ticket here and we'll be happy to assist.



Kind regards,
EnergoThemes
www.energothemes.com




#312560 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 21 February 2019 - 10:38 AM

How to know VivaShop version installed?

 
Dear ebritanica,
 
To identify your current theme version please follow these steps:

  • Step 1:
    Log into your administrator area and navigate to "Design" - "Themes".
     
  • Step 2:
    If you have VIVAshop version 2.14 or newer, you will see the theme name and theme version in the "THEME INFORMATION" section (right side of the page).
     
    Example:

    Theme information
    Name      VIVAshop v2.14


    If you only see the theme name (without the theme version), then you have a theme version which is older than 2.14. In this case please follow the next steps below:
     
  • Step 3 (for versions older than 2.14):
    In the "THEME INFORMATION" section find the "Directory" text and click on the "/vivashop" link..
     
  • Step 4 (for versions older than 2.14):
    On the left side click on the file "manifest.json". You will see your currently installed theme version after the word "description".
     
    Example:

    For VIVAshop version 2.13 in the manifest.json you will see the following: 
    "description" : "VIVAshop 2.13.451"

 

 

Kind regards,
EnergoThemes
www.energothemes.com




#312146 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 11 February 2019 - 10:07 PM

Dear all,

 

We'd like to let you know that we have just released VIVAshop 2.26 compatible with the new CS-Cart version 4.9.3 and Multi-Vendor 4.9.3 (including Multi-Vendor PLUS version 4.9.3).

 

See all details HERE
 
See the LIVE demo HERE
 
Enjoy it !  smile.png
 
 
VIVAshop-V2.26-presentation-page-MP.jpg

 




#310948 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 11 January 2019 - 12:34 PM

Dear all,

 

This is just to quickly let you know that VIVAshop 2.25 is also fully compatible with CS-Cart/Multi-Vendor 4.9.2.SP3.

 

 

 

Kind regards,

EnergoThemes

 




#310393 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 24 December 2018 - 07:13 PM

Hey guys,
 

Another year with VIVAshop is ending soon. We'd like to thank all of our customers, partners and colleagues for being with us again in 2018.

 

We wish you all a Merry Christmas and a Happy New Year!  :)

 

We have prepared again for you a 30% Holidays Discount on our themes including VIVAshop. 

 

See all details HERE
 
See the LIVE demo HERE
 
Enjoy it !         :)
 
 
VIVAshop-Christmas-discount-2018-MP.jpg



#309673 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 03 December 2018 - 01:37 PM

how to disable add to cart, add to comparison list and add to wishlist icon buttons on the product category page?
 
It seems there's no function on vivashop theme to disable these.

 
Dear kimkwangsuk71,
 
All these buttons and functionalities are part of the CS-Cart core code and default CS-Cart addons. There is no setting to disable them specifically on the category page. So you can only globally disable them by adjusting the following CS-Cart settings and CS-Cart core addons from your admin interface:
 
To disable the "Add to cart" button, you need to navigate to the Add-ons - Manage Add-ons section then install and activate the "Catalog mode" addon.
 
To disable the "Add to wishlist" button, you need to navigate to the Add-ons - Manage Add-ons section and disable the "Wish list" addon.
 
To disable the "Add to comparison list" you need to navigate to the Settings - General section uncheck the "Allow customers to compare products" option.
 
Alternatively, if you only want to hide the buttons on the category page, you may add this Custom CSS rule to your store by following these steps:
 
1. Log into your admin interface and go to Design - Themes
 
2. Click the blue Theme Editor button
 
3. On the left hand side under CUSTOMIZE please choose the last option Custom CSS from the dropdown. Now copy/paste this code:
 
.vs-grid .vs-buttons,
.vs-list .vs-qty-buttons,
.ty-compact-list__controls{
 display: none;
}
 
4. Click the blue Save button of the Theme editor.
 
Note that the area allocated to display the buttons also displays the product rating so the height will remain the same after you hide the buttons. If you want to also hide the product rating, you may add the following CSS rule as described above:
 
.vs-grid .rating-buttons{
 display: none;
}
  
 
Kind regards,
EnergoThemes
www.energothemes.com


#309386 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 26 November 2018 - 12:10 PM

Dear Lucien,
 
Thank you for your message. If you try to update your CS-Cart software to version 4.9.1 and VIVAshop to version 2.24, and have no modified CS-Cart core files, the above mentioned fix will definitely work, without any doubts. Just make sure to correctly follow the procedure described. Also, after you modify line 95, make sure to refresh your browser so the modification may be effective on your site. 
 
It it helps, please click here to open a ticket on our support center and we’ll take care of it for you. Make sure you also provide an FTP account when you open the ticket, as we need access to the "templates.js" file.
 
Alternatively, please note that CS-Cart has solved this issue in the latest version 4.9.2, so if you update CS-Cart to 4.9.2 and VIVAshop to 2.25 you will not need to make any modifications to the "templates.js" file. 
 
 

Kind regards,

EnergoThemes



#309269 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 22 November 2018 - 10:23 PM

Dear all, 
 
BLACK FRIDAY is here and it brings you a 40% discount on the VIVAshop theme license price! :)
 
Get the best and most popular CS-Cart/Multi-Vendor theme on the market at a special Black Friday price! Discount is available only today, Friday the 23rd of November 2018, between 00:00 and 23:59, GMT+2
 
 
 
MP-VIVAshop-BF-2018.jpg
 



#309264 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 22 November 2018 - 04:55 PM

Hey everybody,
 
We’d like to inform you that we have just released VIVAshop 2.25 compatible with the new CS-Cart 4.9.2 and Multi-Vendor 4.9.2.
 
See all details HERE
 
See the LIVE demo HERE
 
Enjoy it !  smile.png
 
VIVAshop-V2.25-presentation-page-MP.jpg

 




#307810 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 18 October 2018 - 10:48 AM

Dear all,
 
We’ve have received several reports regarding the CS-Cart/Multi-Vendor “Restore from repository” function, as this function is needed when updating VIVAshop to the latest version 2.24. 
 
It seems that there is a little bug in the latest CS-Cart 4.9.1 and Multi-Vendor 4.9.1, as none on the "Restore from repository", "Download", "Rename" and "Delete" links work under the Design - Templates menu. All of these links are displayed correctly in the admin menu but none of them do anything when clicked.
 
We have already reported this to CS-Cart and are waiting for an answer/fix.
 
Meanwhile, because this is affecting our customers who need to perform the VIVAshop theme update, we have investigated the issue ourselves and, although we never modify CS-Cart core files, we developed a fix for the "Restore from repository" button, by editing a core CS-Cart file.  
 
To implement the fix please follow these steps:
 
1. Open the file "js/tygh/templates.js" in the root of your CS-Cart/Multi-Vendor 4.9.1 installation on your server
 
2. Find the code on line 95:
 
$(_.doc).on('click', '.cm-te-restore', function() {
 
3. Replace it with:
 
$('.cm-te-restore').on('click', function() {
 
4. Save the file
 
5. Log into your admin interface then clear the server cache by adapting the following link: yoursite.com/youradmin.php?cc&ctpl
 
(NOTE: You may also need to refresh your browser, or log out of your admin interface and then log back in).
 
Now the "Restore from repository" function will work and you may complete the theme update.
 
 

Kind regards,

EnergoThemes
 



#307477 Vivashop - Your Ultimate Responsive Cs-Cart Theme

Posted by energothemes on 11 October 2018 - 03:40 PM

Hey guys,

 

We're happy to let you know you that we have just released VIVAshop 2.24 compatible with the new CS-Cart version 4.9.1 and Multi-Vendor 4.9.1.

 

See all details HERE
 
See the LIVE demo HERE
 
Enjoy it !  smile.png

 

VIVAshop-V2.24-presentation-page-MP.jpg