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dhmholley

Member Since 15 May 2013
Offline Last Active Apr 12 2018 09:57 AM
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Topics I've Started

Special Eu Tax Rates For Usergroups

04 May 2017 - 03:13 PM

We want to run a B2B wholesale storefront, and a separate direct to the consumer retail storefront, using the same products, on the same installation.
 
The problem is Tax for the European Union. For retail customers we need to charge tax, but for wholesale customers we need to not charge tax. CS-cart doesn't currently let us set different tax rates for different usergroups.
 
If we could set a tax rate based on user group that supersedes the default one, it would allow us to charge correctly.

Multivendor B2B Wholesale And Retail Stores - Handling Eu Tax

04 May 2017 - 02:54 PM

We want to run a B2B wholesale storefront, and a separate direct to the consumer retail storefront, using the same products, on the same installation.

 

The problem is Tax for the European Union. For retail customers we need to charge tax, but for wholesale customers we need to not charge tax. CS-cart doesn't let us set different tax rates for different usergroups or storefronts.

 

Does anyone have any ideas or experience of this?

 

Thanks. 


Can't Check Out Free Of Charge Orders

01 February 2017 - 04:46 PM

Hi

 

If I try to check out using gift certificates or my points balance to pay for the entire value of an order I get the following error and cannot place the order:

 

Notice Payment method not found. It could've been disabled, or a technical problem occurred. Please choose a payment method and try again.

 

Any idea what could be causing this and how to solve the issue?

 

Cheers


Checkout Error For No Payment Information Required

01 February 2017 - 04:39 PM

We have a problem with checkout when there is no payment needed (i.e. when using reward points or a gift certificate for the whole value of the order). There is now an error

 

" Payment method not found. It could've been disabled, or a technical problem occurred. Please choose a payment method and try again."

 

However, the customer doesn't get a payment method options as there is none required. It may be since the latest update as we have had "no payment required" orders come through previously. 

 

Is anyone experiencing the same?

 

 


Admin Gone Very Slow

31 January 2017 - 10:21 PM

Our admin pages have suddenly become very slow to load. I've checked the server usage and we're well below limits. Also the front end seems to be ok. Does anyone have any ideas?