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Member Since 03 Oct 2012
Offline Last Active Aug 27 2014 06:19 AM

Posts I've Made

In Topic: Images Not Displaying

27 August 2014 - 06:20 AM


There are 2 possible reasons:

1. Images are not saved/uploaded on the server.
You may simply try to add a new product and attach any image to it.

2. Image folders are fine, but GD lib is not installed or configured incorrectly on the server.
In fact, in the store front you do not see original product, category images. Instead of them GD library resizes them into thumbnails according to width/height parameters.
If this resizing does not work, you may see no images as it is now.

NOTE: Additionally you may try to check server error logs which may have useful information about the issue.

I hope it helps.

In Topic: Vendor Level Statistics/analytics?

04 June 2014 - 06:43 AM

Sounds like a lot of work when you have 400 plus vendors (we do!).

Wonder if it could be done programatically?

yes, it can be done via customization otherwise it can take ages to add all these codes :-)

so please contact us via our Help Desk system to discuss it in more details.

In Topic: Instructions On Security Alert Email

03 June 2014 - 10:11 AM


It is strange that this message appears because it means that the "install" folder exists in the root directory of your CS-Cart installation so it is better to remove this folder.

After that you should contact Simtech's support team for assistance - www.cs-cart.com/helpdesk

Best regards

In Topic: Affiliate Program For On-Going Customers

03 June 2014 - 06:52 AM

Hi Nigel,

It looks that this feature can be achieved only via customization so please do not hesitate to contact us.

Best regards, Sergei

In Topic: 4.1.5 Store Closed Problem In Order Complate

03 June 2014 - 06:50 AM

hi Subpower,

In CS-Cart 4.x if any error occurs, the "Store closed" page is shown by default.
However, you can try to add the following code line (any place after the first "php" tag) in the "config.php" file in the root directory of your CS-Cart installation:
define("DEVELOPMENT", true);

After this you should see the real error text/code.
NOTE: After the issue resolution It is recommended to delete the above-mentioned code line.

Hope it helps.

Best regards, Sergei