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Aido

Member Since 25 Jul 2012
Offline Last Active Feb 12 2016 07:35 PM
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Topics I've Started

Reward Points Recalculate / 0 Points After Database Backup

08 February 2016 - 01:07 AM

Hello,

 

we have an problem with our cs-cart installation. yesterday our database crashed so that we must use an backup.

 

All works fine but alle Customers have "0" Reward Points.

 

Log History is fine - all Transaction / Activitys with Rewards Points are on the Userlog, but the System only add Reward Points from NEW Activitys (Orders, Coupons) on the Count. 

 

Example

 

Count before Crash: 500 Reward Points

Count after Backup: 0 Reward Points (but System show the 500 Points in log)

 

Customer place an Order -> get 10 Reward Points

 

Count after Delivery: 10 Reward Points

 

Is there any solution to recaluclate / reset the reward points count? (CS-Cart 4.3.5)

 

Regards

 

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