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tandrews

Member Since 02 May 2012
Offline Last Active Jul 12 2013 09:43 PM
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Topics I've Started

Urgent - How do we allow phone ordering if "no shipping option" message appears?

30 May 2012 - 01:41 PM

We only have shipping installed for locations in the continental U.S. (temporarily). However, we want to allow customers to place orders for shipments to Alaska, Hawaii, Canada and Mexico using the 'Phone ordering' option.

As it works now, if a customer chooses a location outside of the continental U.S. a warning message appears: "Sorry, it seems that we have no shipping options available for your location . . ." I've added the following to that message: Please select the "Phone Ordering" payment option to the left and call or email us to arrange for payment and shipping.

However, even if they do follow the instructions and select 'Phone ordering', they cannot proceed to the next step of the ordering process (the warning just reappears if they click on "Continue").

How do I tweak the code so that the "Sorry . . ." message appears, but does not block the remainder of the order process?

I'm not a programmer, so please give me specific instructions.

Thank you in advance for your help!

Add Blocks to Catalog Page

02 May 2012 - 02:04 PM

I need to have a block of html appear at the top of the Catalog page, as well as at the top of Category pages. When I add the block to all pages and disable it on everything except Categories, the block appears at the top of 'My Account', as well as on Catalog and Category pages - not good. So, how do I get a block of html at the top of the Catalog (categories.catalog) and Category pages without it appearing anywhere else?

This post offeres a tweak that addresses the same issue. However, it's not working for me (I don't know what version of cs-cart I have, but I just purchased it 2 weeks ago). Can someone help me resolve this?

Thanks. I really appreciate the help